Babylon Honda - Service Center

Dishonest! I recently went to get a recall and oil change, as well as redeem a birthday email coupon for a free multi-point inspection and car wash. When I purc I recently went to get a recall and oil change, as well as redeem a birthday email coupon for a free multi-point inspection and car wash. When I purchased my new 2018 CRV in July, the salesman, Philip Grant, informed me that my first two oil changes were included in the car's purchase. When I arrived at the service center, this turned out to be untrue. The receptionist at the service center was very professional and helpful. She gave both my husband and I complimentary car wash vouchers before we went to the waiting room. The vouchers are labeled "Autocare Network" and are good 3/1/19-3/4/19. In that time, I have gone to each of the two car wash locations (Mr. Bubbles Car Wash in Lindenhurst, NY and Formula Auto Wash in West Islip, NY) 6 different times to redeem my car wash. Both locations were locked and closed. This was the second time in this experience with Honda that I felt the company had been dishonest with me. I was charged nearly $50 for an oil change that was supposed to be free and I did not receive that, nor the car wash. I find this service center and dealership to be dishonest. I hope that they will respond to this complaint and make right what they promised me. More

No new battery needed! Because my car battery seemed completely dead, I used my AAA to jump start it and then went right to Honda in Babylon. Chris helped me and after some Because my car battery seemed completely dead, I used my AAA to jump start it and then went right to Honda in Babylon. Chris helped me and after some tests on my CRV which had a I year old battery, he informed me of the fact that the battery was still in excellent condition. He said that the problem was it needed to be driven on longer trips to charge it more because I don't always go very far in it. OR perhaps the lights were left on! At any rate, I was very pleased with the outcome and had NO CHARGE as well! Thanks for a good ending to my not so great day! More

Efficient and impressive. My husband took my car in for service and was impressed with the entire experience, from arrival to completion. The efficiency and professionalism is My husband took my car in for service and was impressed with the entire experience, from arrival to completion. The efficiency and professionalism is second to none. The wait was impressive considering that we had no appoint. More

Satisfactory I had a lot of work done spent 4 1/2 hours sitting there. Now after the work is done the check engine light is on. The light wasn’t on when I went in I had a lot of work done spent 4 1/2 hours sitting there. Now after the work is done the check engine light is on. The light wasn’t on when I went in. Now I have to waste more time going back. I’m not happy More

Excellent experience! Christie Alejandro was very helpful and pleasant! She explained the charge for the service related to the tail light reflector thoroughly and informed Christie Alejandro was very helpful and pleasant! She explained the charge for the service related to the tail light reflector thoroughly and informed me when the part woul be available. More

Ms fist time My service advisor mr. villar was very good he explained everything to me. He made me feel very comfortable. And I will come back again to have my ca My service advisor mr. villar was very good he explained everything to me. He made me feel very comfortable. And I will come back again to have my car service More

Amazing Always a pleasure coming here , always taken quickly and always great out fairly fast . Fenix always seems to be the person I get when I check in and Always a pleasure coming here , always taken quickly and always great out fairly fast . Fenix always seems to be the person I get when I check in and makes sure everything gets taken care of More

Excellent service Steven is very knowledgeable. He recommended that there was no need to change the wiper blades. Instead I could just replace the inserts and save mone Steven is very knowledgeable. He recommended that there was no need to change the wiper blades. Instead I could just replace the inserts and save money. More

Best Facility and Best Service Truly the best service center I've ever been to. Facility was great, clean and had all the usual amenities. From the agents to the people cleaning, th Truly the best service center I've ever been to. Facility was great, clean and had all the usual amenities. From the agents to the people cleaning, the entire staff was so nice, knowledgeable and respectful. No one pressures you to get extra services. It was a great experience. I will never go to any other center. More

Not trustworthy Overall experience was good, other then they lied about me having a "nail in my tire which was causing a Ieak" I declined getting the tire patched be Overall experience was good, other then they lied about me having a "nail in my tire which was causing a Ieak" I declined getting the tire patched because the price was ridiculous. I checked the tire as soon as I got there and seen no nail In the tire. Went to my local tire shop where the patch would be less expensive. They looked at the tire and said there was no nail or leak in the tire. Not likely that I'll be going back to this service center. More