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2,588 Reviews of Babylon Honda - Service Center
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January 20, 2019
Babylon Honda Service I receive excellent service every time I go to Babylon Honda Service. The people are very friendly and the service is the best. They take the time to I receive excellent service every time I go to Babylon Honda Service. The people are very friendly and the service is the best. They take the time to tell you what the problem with your car is the best way to handle the situation. The waiting room is very clean and comfortable. I live in Howard Beach and will always drive out to Babylon Honda Service for the needs of my car. More
by ds11414
Verified CustomerEmployees Worked With
Fenix Villar
January 20, 2019
Came in for routine maintenance, had to bring the car bac Did the recommended 15,000 on my 2017 Civic hatchback. Cost a little over $400 when all said and done. Immediately noticed that my seat heater light Did the recommended 15,000 on my 2017 Civic hatchback. Cost a little over $400 when all said and done. Immediately noticed that my seat heater lights weren’t working. The heaters were, but the lights on the panel didn’t light up. I had used them that very morning and they were fine. Next day, tire pressure light came on. Checked tire pressure. They were fine. Recalibrated sensors from the dashboard. It came back on after two more calibrations. A week later, rear defrost wasn’t functioning. The button is right next to the seat heater button. That was also fine before the first visit. The light came on, but the rear windshield never defogged. Brought it back in. Parts had to be ordered so I had to pick up the car and bring it back once the parts were in. When I picked up the car, the center console was still taken apart with the cover pieces sitting in the passenger seat. Sooo. I have to bring it in a third time to fix the things that suddenly went wrong after my first visit. Luckily the repair/replacements are covered under warranty, but these were issues that seem to have been caused at the shop. The fact that they returned the car to me with the center console not reassembled makes me further concerned about their apparent carelessness. With all that said, the facility is in great shape, and the staff has been friendly and cooperative through the whole process. More
by Hondacustomer
Employees Worked With
Fenix Villar
January 19, 2019
Always easy Everyone at the service center are so helpful and extremely friendly..everyone tries to help with your needs.. the waiting room is so comfortable and Everyone at the service center are so helpful and extremely friendly..everyone tries to help with your needs.. the waiting room is so comfortable and clean.. you really don’t mind waiting there for your car service to be completed More
by NJTOOTH10
Employees Worked With
Fenix Villar, Donna DiSanti
January 18, 2019
Easy Appointment for a NYS Inspection and Quick Service The service department representative was helpful and was honest about what was needed. We will return for additional services when the car has racked The service department representative was helpful and was honest about what was needed. We will return for additional services when the car has racked u[p additional miles. More
by GARYJGISONDA
Employees Worked With
Steven Ferchak
January 18, 2019
Excellent Service Center We have used this Service Center many times over a purchase and 6 Leases. They have always been reliable and done what needed to be done in a timely m We have used this Service Center many times over a purchase and 6 Leases. They have always been reliable and done what needed to be done in a timely manner. The staff is courteous. More
by LUCILLE359
Employees Worked With
Luisa Garfinkel, John Liggio, Fenix Villar
January 16, 2019
Annual maintenance and state inspection The service center is professional and always commits to efficiency in time management making the customer experience great. There is also TV and coff The service center is professional and always commits to efficiency in time management making the customer experience great. There is also TV and coffee in the waiting hall which is an added bonus. More
by Yashodhan Kusurkar
Employees Worked With
Fenix Villar
January 16, 2019
Excellent Car Service & Customer Service I received wonderful service & care when bringing my 2018 Honda Civic in for it's first servicing. Very helpful & friendly service. Great Job. Thanks. I received wonderful service & care when bringing my 2018 Honda Civic in for it's first servicing. Very helpful & friendly service. Great Job. Thanks. Highly recommend. More
by SHERSIM3
Employees Worked With
Christopher Burke, Service Advisor, not listed above was amazingly helpful & friendly working with me, and also not listed, Daniel, in the Service Dept helped me with something extra after car was completed.
January 14, 2019
Get customers service Very clean waiting room and the staff very friendly and professional Felix explained everything in detail before starting the job on my vehicle that w Very clean waiting room and the staff very friendly and professional Felix explained everything in detail before starting the job on my vehicle that why's I choose this dealership More
by PALSUNVJ
Employees Worked With
Fenix Villar
January 13, 2019
Arrogant service rep Arrived at appointment time to have recall repair. There was only one service rep there with about 10 desks empty and four people waiting. Mentioned Arrived at appointment time to have recall repair. There was only one service rep there with about 10 desks empty and four people waiting. Mentioned that additional reps would be helpful , the one person there arrogantly said there ARE other reps but there’re busy. Now I don’t think I’m unreasonable and if he had said “we do have other reps here but they’re busy, sorry for the wait I’ll help you as soon as possible”, I would have understood. When he did help me, he told me to go to the waiting area. I asked about how long the repair would take, he said one and a half to two hours. I told him I had been told about 45 minutes when I made the appointment. When I told him I would have made other arrangements had I known he said “well it takes longer.” At that point I just resigned myself to the situation and went to the waiting room. As it turned the repair was completed much more quickly, in fact so fast that I wondered if they really actually did it. Anyway the girl that checked me out was very nice and professional, however the service representative needs an attitude adjustment. More
by harri418
Employees Worked With
Steven Ferchak
January 13, 2019
HAVING PROBLEM STARTING CAR WAS NOT ABLE TO GET SERVICE FROM MY REGULAR DEALER. CALLED HONDA IN CALIFORNIA, FOR A NEW DEALER. YOUR DEALERSHIP SOLVED MY PROBLEM. I WILL CONTI WAS NOT ABLE TO GET SERVICE FROM MY REGULAR DEALER. CALLED HONDA IN CALIFORNIA, FOR A NEW DEALER. YOUR DEALERSHIP SOLVED MY PROBLEM. I WILL CONTINUE USING YOU FOR ANY NECESSARY WORK. THANK YOU. More
by DEBLEN4
Employees Worked With
Christir Alejandro
