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2,606 Reviews of Babylon Honda - Service Center
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January 08, 2019
3 1/2 hours for an oil change I am not sure why it should take so long for an oil change. Part of the problem is that I have my little grandson with me & it I am not sure why it should take so long for an oil change. Part of the problem is that I have my little grandson with me & it is difficult for him to stay in a stroller for such a long time . The waiting room is not that comfortable despite being redone. There are only auto magazines to read . The old waiting room had comfortable chairs and tons of magazines and was close to stores so there was somewhere to go . Isn't there an EXPRESS line for these kinds of services ? Also, the dashboard lights no longer (since the car was serviced) go on when I turn on the head lights. I am sure that they did before. When I mentioned this to the service person , I was disparagingly told that this was "impossible" and made to feel like an idiot. Now I will need to bring this new car (covered by a warranty) to an outside mechanic. More
by NANCYCALABREZ
Verified CustomerEmployees Worked With
Steven Ferchak
January 06, 2019
Comfortable The waiting area is very clean and spacious. They also have coffee/tea section and vending machines. The workers are Very friendly. I would recommend The waiting area is very clean and spacious. They also have coffee/tea section and vending machines. The workers are Very friendly. I would recommend this service area. More
by Kcarias
Employees Worked With
Fenix Villar
January 06, 2019
Waiting 3 hours before telling me my tire was damaged. I am an 85 year old woman and I brought my car for an oil change/tire rotation. For 3 hours I sat in your waiting room before I heard about my tire. I am an 85 year old woman and I brought my car for an oil change/tire rotation. For 3 hours I sat in your waiting room before I heard about my tire. My family r said I should have come home so they could look at it and purchase it cheaper than what I paid for it. I only have 12,800 miles and I was told I needed a lug nut replaced since it was rusty. He didn't charge me for the lug. My bill was $407. More
by frazshiloh3
Employees Worked With
Steven Ferchak
January 06, 2019
Excellent They helped me with all my concerns and in timely fashion, all my questions were answered and I was able to leave with peace of mind They helped me with all my concerns and in timely fashion, all my questions were answered and I was able to leave with peace of mind More
by Nancy23
Employees Worked With
Fenix Villar
January 05, 2019
Very satisfied Waiting for your car to be repaired at any place is never pleasant, but at Honda it’s quite the opposite. It’s super clean, modern and the staff are Waiting for your car to be repaired at any place is never pleasant, but at Honda it’s quite the opposite. It’s super clean, modern and the staff are all friendly and explain everything. Chris in the service dept. was great and took car of my car. I’m looking forward to my next visit More
by TSTATS345
Employees Worked With
Chris
January 05, 2019
Excellent Everyone is so pleasant service is always great place is always clean and welcoming. The girls at the desk are smiling and friendly all the time. That Everyone is so pleasant service is always great place is always clean and welcoming. The girls at the desk are smiling and friendly all the time. That tells alot about a business. It tells me they are happy to be there and that means they love their job and management team. More
by JSAVAGE222
Employees Worked With
Fenix Villar
January 05, 2019
Oil change I came in for just an oil change it did take quit a while over two hrs for an oil change and they did not ask if I was aware that there are recalls on I came in for just an oil change it did take quit a while over two hrs for an oil change and they did not ask if I was aware that there are recalls on my car. More
by BLA315
Employees Worked With
Steven Ferchak
January 05, 2019
Airbag recall Appointment scheduling could have been scheduled better with expected wait time. I felt that everyone was given the same time to bring in their car. Appointment scheduling could have been scheduled better with expected wait time. I felt that everyone was given the same time to bring in their car. More
by VPICOU
Employees Worked With
Fenix Villar
January 04, 2019
Quick and easy Great customer service. My sales rep was very kind and attentive. I made my appointment for a few days later. The whole process was very simple and Great customer service. My sales rep was very kind and attentive. I made my appointment for a few days later. The whole process was very simple and quick. More
by MARVAJAMAL
Employees Worked With
Christopher
January 04, 2019
Excellent Customer Service. First time in my life that I am experimenting excellent customer service in a service center. Fast, courteous and affordable price. Thank you Steven a First time in my life that I am experimenting excellent customer service in a service center. Fast, courteous and affordable price. Thank you Steven and staff. More
by Y_HENAO
Employees Worked With
Steven Ferchak
