2,602 Reviews of Babylon Honda - Service Center
Great service There was a line when I walked in however the staff was Professional and very responsive, great team! Thank you for all your help. Merry Christmas There was a line when I walked in however the staff was Professional and very responsive, great team! Thank you for all your help. Merry Christmas More
Recall It was an amazing visit and found out new things and service that Honda has to offer I found out and learned about recalls which was interesting. It was an amazing visit and found out new things and service that Honda has to offer I found out and learned about recalls which was interesting. More
Amazing, personal service Despite my vehicle being over 10 years old, Babylon Honda goes out of their way to provide the best service at a reasonable cost. They listened to my Despite my vehicle being over 10 years old, Babylon Honda goes out of their way to provide the best service at a reasonable cost. They listened to my concerns and took them seriously. They don't overcharge and give clear, timely explanations of repairs. I cannot recommend them enough. More
Good long wait It took a while to finish. No one seemed to know about loyalty program or gift certificate program But did finally get an answer hopefully It took a while to finish. No one seemed to know about loyalty program or gift certificate program But did finally get an answer hopefully More
Impresive Very warm reception, well explained all the details of the service to be performed and after,very fast work completed, excellent evaluating session a Very warm reception, well explained all the details of the service to be performed and after,very fast work completed, excellent evaluating session about the scope of the maintenaince More
Good work ethics and great professionalism. I like the coffee also. Most of the staff is super friendly and courteous. Waiting area is nice with coffee and phone charg and great professionalism. I like the coffee also. Most of the staff is super friendly and courteous. Waiting area is nice with coffee and phone chargers 🔌 More
Honda Pilot Service Steve was friendly and informative with all my questions. The work performed on my 2017 Honda Pilot were an synthetic oil change and a multi point ins Steve was friendly and informative with all my questions. The work performed on my 2017 Honda Pilot were an synthetic oil change and a multi point inspection, done in a timely fashion. More
Took Too Long I had a 10:30 appointment for an oil change and waited for the car. After two hours I finally asked the girl at the desk what the status was and why i I had a 10:30 appointment for an oil change and waited for the car. After two hours I finally asked the girl at the desk what the status was and why it was taking so long. She told me they had too many cars to get to and I asked if they take in walk ups and she said no. So why take reservations if you are not going to properly schedule and allocate time. At 12:45 they told me they were almost done but that I had a nail in my tire and they recommended a patch. I asked how long it would take since I was already there a lot longer than I had planned and I was told no more than 15-20 minutes. I didn't get my car and leave until almost 1:30. Three hours for an oil change and tire patch. Unacceptable! More
STEVE FERCHAK - Service Advisor - Customer comes first! Because of a " Expired Inspection Sticker " & a problem with the " NYS Inspection Machine " at other Honda Dealer, which, I always have had Excellen Because of a " Expired Inspection Sticker " & a problem with the " NYS Inspection Machine " at other Honda Dealer, which, I always have had Excellent Service, I had to seek another Honda location ASAP. Babylon Honda was near my current location. Steve Ferchak,Service Advisor,was able to have my Honda serviced and Inspected in a satisfactory time period. He was very straightforward & understanding of the urgency of having the car serviced because of the expired sticker.Thanks,Steve. More