Babylon Honda - Service Center

Battery replace All good very knowledgable called to tell of other possible needs repairs done much sooner than expected. Car returned neat and clean full ex All good very knowledgable called to tell of other possible needs repairs done much sooner than expected. Car returned neat and clean full explanation of all that was done thank you More

Great job! The customer service was excellent, the service was quick. The staff showed that they know what they are doing. I’ll definitely service my car there a The customer service was excellent, the service was quick. The staff showed that they know what they are doing. I’ll definitely service my car there again More

Strange sound in Fit On a medical emergency visit for a family member a strange sound began in my 2009 Fit. Up to now the Fit has been 100% sound. A diagnostic was done an On a medical emergency visit for a family member a strange sound began in my 2009 Fit. Up to now the Fit has been 100% sound. A diagnostic was done and the tension pulley was replaced. It took several phone calls over three days to find out if the car was ready. When the car was brought out to me (after me paying the bill of over $600) the car still was making strange sounds. I went back in and spoke to the service department where I was told that the noise should go away as the pulley adjusted and that maybe the water pump was vibrating a little and may need to be replaced in the future. I have had the water pump replaced and the noise is still there. A very frustrated customer. More

Part unavailable and had to go back next day;doGa Part unavailable; had to come back next day Again waiting over 1 1/2 hours for car to be ready Definitely have had to rearrange my schedule for two Part unavailable; had to come back next day Again waiting over 1 1/2 hours for car to be ready Definitely have had to rearrange my schedule for two days More

You guys rock. You guys did a wonderful job replacing my catalytic converter. In my 2013 Honda Accord . The car as more power now and doesn't burn that much gas . Th You guys did a wonderful job replacing my catalytic converter. In my 2013 Honda Accord . The car as more power now and doesn't burn that much gas . Thanks to you all . And I really appreciate your crevices. More

Thankful I had a issue out of state on October 5th 2018, I didn't know where to send this so I figured I would put this here. I just wanted to let someone know I had a issue out of state on October 5th 2018, I didn't know where to send this so I figured I would put this here. I just wanted to let someone know how thankful I am for one of your service advisors. I am on my second Honda Pilot now and I have always used this dealership instead of a mechanic. From the beginning your service advisors have been wonderful to me. It started with Chris and Reed and then for about the last 10 years I have been helped by Fenix V. Fenix has always been good to me, his truthfulness, realness, helpfulness, professionalism and pleasant personality is the reason I continued with this service department and the reason I continued on with another Honda. It is your service department and the trust in Fenix that made a big decision in my second Honda purchase. Anyway on 10/5 I had a big problem with my car and was all the way in NJ when it happened. My water temperature was going way over hot, I was on the Garden State Pkwy on my way to a job and was alone in the car . I didn't know what to do and decided to call Fenix for advice. Fenix not only took my call but gave me advice on what to do and also told me to let him know if i needed anymore help later on. In a world where theres not a lot of people who go the extra mile, I'm very grateful that he was, this is what a good employe is, this is what a good person is. I wanted to write this letter to someone to let you know how grateful I was and have been to be able to rely on such great guys. Thank you, Cathie Etts More

Friendly and courteous. Very good service! It's great going to Babylon Honda for service, because while you're waiting you can help yourself to some snacks like a cup of co Very good service! It's great going to Babylon Honda for service, because while you're waiting you can help yourself to some snacks like a cup of coffee and a bagel. You can sit and watch television, or sit on your phone. The waiting room is bright and Airy, as a matter of fact the whole place is clean. More

Never again All I wanted was my headlight fixed. They convinced my husband to do some other work that costed $600 and guess what head light STILL wasn’t fixed... All I wanted was my headlight fixed. They convinced my husband to do some other work that costed $600 and guess what head light STILL wasn’t fixed... went back to tell me the bulb was blown out More

Oil change The dealership staff is pleasant. The facility is clean but the wait time is long. Had a 12pm appointment and checked out at 1:45 for an oil change. A The dealership staff is pleasant. The facility is clean but the wait time is long. Had a 12pm appointment and checked out at 1:45 for an oil change. Apparently they performed a recall repair on my air bag also. Glad it was done but would've have been nice to mention during the wait with my 2 kids. Submitted a coupon which was not taken off the bill and had to be rectified and rebilled. Good thing I look before paying!! More

Great great Service is great , people are friendly and very helpful u are always greater no matter what u are ther for u are always asked if u would like coffee Service is great , people are friendly and very helpful u are always greater no matter what u are ther for u are always asked if u would like coffee water whatever they are serving . Time is pretty good it is not a long wait all in all I am very satisfied More