Babylon Honda - Service Center

Good Visit I was met at the entrance and received immediate attention. The oil change was completed in about a half hour. Service representative was friendly and I was met at the entrance and received immediate attention. The oil change was completed in about a half hour. Service representative was friendly and polite. More

Always a pleasure. I love them all Everyone is great. I've been using.Babylon Honda since I bought my first Honda in 1982. I won't use or go to anyone else Everyone is great. I've been using.Babylon Honda since I bought my first Honda in 1982. I won't use or go to anyone else More

Quick and straight to the punch This dealership from the owner Gary to the people working under him. Its is a pleasure to deal with your staff. I had a minor problem with my 2018 Hon This dealership from the owner Gary to the people working under him. Its is a pleasure to deal with your staff. I had a minor problem with my 2018 Honda Crv and had taken it in. I dealt with Steve at the service dept. and explained the issue. Within a few minutes Steve had came out and sat down and told us the problem and thoroughly explained what exactly the cause was. This is a class act dealership. I would never go to another Honda dealer besides Babylon. Keep in mind I live almost an hour away. Well worth the trip. More

Recall Service I have a 2010 Honda Civic. After I was informed by American Honda that I had a recall on my passenger airbag inflator, I decided to go to Babylon Hon I have a 2010 Honda Civic. After I was informed by American Honda that I had a recall on my passenger airbag inflator, I decided to go to Babylon Honda for the repair. Christie was my Service Advisor & she is ABSOLUTELY AMAZING!!! She was so accommodating, friendly & informative! She went out of her way to assist me & I was so grateful for the exceptional customer service I received from her! She truly exemplifies what it means to provide excellent customer service! When I was in contact with American Honda re: the airbag recall, I was asked if I had paint issues with my car (which I do!!). I have several white, cloudy & faded areas of paint on my trunk, roof, hood & right/left fenders. The agent told me that the recall expired in April 2017 (7 years from the original purchase date of April 2010). The problem is, I was NEVER informed about this recall! I am the 2nd owner of the car; however, I find it interesting that I was notified about the airbag issue & not the paint recall. I purchased it in Jan. 2016 & started having paint issues not long after. It was very disappointing to me that a 6 year old car looked so bad so quickly! Prior to this, I had a 2003 Saturn which I had for 12 years & the paint looked a whole lot better! I spoke with Christie about this issue & again she went out of her way to assist me! She assisted me by having photos taken of my car & sending them to the District Manager for a decision on rectifying the issue. Though I truly appreciate what Christie did for me, I was very disappointed with the decision made by management. To repaint the affected areas, I was told I would have to pay $1,200 toward the job & Honda would pay the rest! I just feel that it is not fair that Honda expects the owner to pay anything for a manufacturing defect that Honda is responsible for! Furthermore, there should be more of an extension for the recall when Honda doesn't do their due diligence to inform the owners! It is very apparent that a good quality of paint was not used! Otherwise, this would not be an issue. However, in regards to Christie's customer service, I was extremely satisfied! More

NY Inspection I went in for an inspection and adjustment of tire pressure to set for the winter. All went well, waited about 90 min. but it was packed. Although I I went in for an inspection and adjustment of tire pressure to set for the winter. All went well, waited about 90 min. but it was packed. Although I made an appointment. But everyone brings their cars because they get treated well and you have a great service advisor. More

Replacement of key Was very pleased with service agent Steve. He handled my issues and answered my questions. The waiting area was very clean and comfortable I would Was very pleased with service agent Steve. He handled my issues and answered my questions. The waiting area was very clean and comfortable I would definetly return for service More

Pleasant service appointment I had to bring my CRV in for oil change servicing. I ended up with a required brake job that got my car back in good shape. It was handled both profes I had to bring my CRV in for oil change servicing. I ended up with a required brake job that got my car back in good shape. It was handled both professionally and in a timely manner. More

Oil change Super helpful. My moms byfrind told me I wouldn’t be able to find somewhere that would give me an oil change literally right then, and he was wrong. G Super helpful. My moms byfrind told me I wouldn’t be able to find somewhere that would give me an oil change literally right then, and he was wrong. Got me in literally 10 minutes after I called because I live a few blocks away from the dealership shortly before they closed. More

Awesome! First of all place is nice and clean second the service advisories know there job very well they know how to facilitate there costumers and everything First of all place is nice and clean second the service advisories know there job very well they know how to facilitate there costumers and everything was nice a easy. Most importantly didn’t took to long to be done i will recommend them to everyone. More