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Babylon Honda - Service Center

West Babylon, NY

4.6
2,595 Reviews
Call Service Center (631) 669-8800

2,595 Reviews of Babylon Honda - Service Center

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July 10, 2024

Appreciate the team, and the friendly and quick service they provide. Also appreciate detailed explanations. More

by dejesusherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin, Juan Serrano
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July 03, 2024

Good experience all around. I was updated on the progress and what needs attention on the vehicle More

by MICHALKEWI187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan El-Nawasani, Juan Serrano
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June 30, 2024

They always try to insist you need extra services and they charge extra to pay with credit card. More

by LUVTHEMMETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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June 29, 2024

I’ve been a customer of this location since 2005, I really miss the old crew. This new staff gives you such a hard time just to apply a discount coupon to your bill, when they can simply adjust it on t More

by JOCEY1025187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2024

Great communications help understands the work that was being done. Help to get and affordable price. Overall great experience More

by JACAHRSTEN187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

The New Babylon Honda responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits The New Babylon Honda with only the best there is to offer. It’s so lovely to hear that Kevin and Vanessa helped to make your experience such a positive one. Respectfully, Chaneen Foulke Business Development Manager

June 25, 2024

My service advisor was very nice and helpful. He told me what I needed and what I could wait with. I didn't have a long wait even though they were crowded. More

by Dimike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan El-Nawasani
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Jun 27, 2024 -

The New Babylon Honda responded

On behalf of us at The New Babylon Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Hassan. We will be sharing your feedback with our team. Respectfully, Chaneen Foulke Business Development Manager

June 24, 2024

Juan did a great job providing quality service! Made my visit very pleasant and explained everything I needed to have explained! More

by J
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
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June 23, 2024

Quick and efficient, it’s always a pleasure to bring my car here to get serviced. More

by KHALID.CHESHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
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June 19, 2024

Everything was great and everyone I dealt with was very professional and knowledgeable thank you More

by Bdclean58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melonie
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June 19, 2024

Don't go here it's not worth it look for other honda dealership to get service More

by ....
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Jun 22, 2024 -

The New Babylon Honda responded

Dear Customer, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631-669-8800

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