Back

Babylon Honda - Service Center

West Babylon, NY

4.6
2,590 Reviews

2,590 Reviews of Babylon Honda - Service Center

Sort by
June 03, 2018

Beautiful waiting area The dealership has a clean, comfortable and very nice waiting area - service took a while but it was an enjoyable place to wait. Employees were very f More

by PLBIRNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
Jun 05, 2018 -

The New Babylon Honda responded

We are so glad to hear that you were made so comfortable in our waiting area!

June 02, 2018

Oil change I was explicit about the timing of morning appointment. Claudia understood my concern about getting to work on time, and I was finished earlier than e More

by j9camp18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Jun 05, 2018 -

The New Babylon Honda responded

We are thrilled to hear how accommodating we were able to be for you! Thank you for taking the time to let us know!

June 02, 2018

tire trouble bad assessment of my tire, only had a nail in it...advisor tried to sell me a new one! telling me it had been plugged and also had 2 leaks... no, just More

by ginatrezza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure the others, unclear on my bill, Thaddeus Brewer
Sep 11, 2018 -

The New Babylon Honda responded

We strive to provide an honest experience for all of our customers, and we were disappointed to hear of your concern. Please contact Dennis Lippl at 855.494.7101 so that we may discuss these concerns with you, thank you.

June 01, 2018

professional and thoughtful The service representatives are professional and thoughful. They are very knowledgable and take their time to exlain all needed services and options. More

by DCARLSON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak, Donna DiSanti
Jun 05, 2018 -

The New Babylon Honda responded

Thank you so much for the kind words! We are happy that you had such a pleasant experience with us!

June 01, 2018

Amazing They are hard workers who always make me feel welcomed and I feel comfortable with how they do thier work on my car ive been with Honda prior to getti More

by MM809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luisa Garfinkel, Fenix Villar, Thaddeus Brewer, Steven Ferchak, Tom Freyer, Phil Grant, Phil Ciavarelli, Sal Elassal, Andy Mancuso, Donna DiSanti
Jun 05, 2018 -

The New Babylon Honda responded

We strive for excellence, so reading your feedback really means a lot to us! Thank you!

May 29, 2018

C Service I was in and out quickly and service was outstanding!! Fenix is always very accommodating and keeps me posted as to the progress of the work being com More

by Nsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob-service tech, Fenix Villar
May 31, 2018 -

The New Babylon Honda responded

It's great to hear that your experience with our service team was a great one! Thank you for your business and we look forward to seeing you again soon.

May 27, 2018

Rattle The technician found the rattle in a short time and took care of it.He took a ride with me to make sure that the rattle I was hearing was the same as More

by JOMALLEY199
Recommend Dealer
Yes
Employees Worked With
Donna DiSanti
May 30, 2018 -

The New Babylon Honda responded

That's wonderful! We're so glad to hear that our team provided you with excellent service. Let us know if there is anything else we can do for you in the future!

May 26, 2018

CRV serviced Great job. Appointment made, took auto on time and had it ready when requested.. checked what I requested and notified me of what was done. More

by Pma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reed
May 30, 2018 -

The New Babylon Honda responded

Thanks for taking the time to leave a rating! We're glad your experience was a good one.

May 25, 2018

First maintenance visit on my new Honda. They were efficient, pleasant and very fast Steve was a doll. He answered my questions with patience and good naturedly. A very nice experience over More

by GRANDBARB15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
May 29, 2018 -

The New Babylon Honda responded

Thank you for the feedback! We are very pleased that you had a good experience with us and our amazing team. Steve is very important to us as well as our customers. Visit us again soon and drive safe.

May 23, 2018

Oil change and tire rotation I was out of there in less than an hour for an oil change and tire rotation. Great service. Claudia went over everything they did thoroughly. Thanks More

by patrickstay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia, Thaddeus Brewer
May 24, 2018 -

The New Babylon Honda responded

That's what we like to hear, Patrick! It's great that Claudia and the team could get you back on the road so quickly. Thank you for your excellent review!

...
246
...