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2,604 Reviews of Babylon Honda - Service Center
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May 27, 2018
Rattle The technician found the rattle in a short time and took care of it.He took a ride with me to make sure that the rattle I was hearing was the same as The technician found the rattle in a short time and took care of it.He took a ride with me to make sure that the rattle I was hearing was the same as what he found. More
by JOMALLEY199
Verified CustomerEmployees Worked With
Donna DiSanti
May 26, 2018
CRV serviced Great job. Appointment made, took auto on time and had it ready when requested.. checked what I requested and notified me of what was done. Great job. Appointment made, took auto on time and had it ready when requested.. checked what I requested and notified me of what was done. More
by Pma
Employees Worked With
Reed
May 25, 2018
First maintenance visit on my new Honda. They were efficient, pleasant and very fast Steve was a doll. He answered my questions with patience and good naturedly. A very nice experience over They were efficient, pleasant and very fast Steve was a doll. He answered my questions with patience and good naturedly. A very nice experience over all. It was the first time I had to do something like this on my own, and he made it painless. Thank you, Steve. More
by GRANDBARB15
Employees Worked With
Steven Ferchak
May 23, 2018
Oil change and tire rotation I was out of there in less than an hour for an oil change and tire rotation. Great service. Claudia went over everything they did thoroughly. Thanks I was out of there in less than an hour for an oil change and tire rotation. Great service. Claudia went over everything they did thoroughly. Thanks again! More
by patrickstay
Employees Worked With
Claudia, Thaddeus Brewer
May 23, 2018
Service experience Thank you very much for fast, nice and very professional service, very friendly people, nice atmosphere, free coffee, nice waiting area, friendly invi Thank you very much for fast, nice and very professional service, very friendly people, nice atmosphere, free coffee, nice waiting area, friendly invirement . Iosif Reznik More
by KARE77
Employees Worked With
Donna DiSanti
May 21, 2018
Nail in my tire i got a flat friday night. free roadside assistance came to my house within 30 minutes and put donut on. I went to service center , with no appointme i got a flat friday night. free roadside assistance came to my house within 30 minutes and put donut on. I went to service center , with no appointment at 10:45am... turns out i needed a new tire.. got tire, balancing etc and on my way home by 1:00. Pretty good for a Saturday with no appointment. the place was busy but they are efficient. Good service More
by FITZGERALD.DONNA
Employees Worked With
Fenix Villar, Steven Ferchak, Donna DiSanti
May 21, 2018
Went in to get my inspection done It was a bit longer than I expected, since I had an appointment and still I had waited an hour. That seemed a bit much for a new car inspection. It was a bit longer than I expected, since I had an appointment and still I had waited an hour. That seemed a bit much for a new car inspection. More
by LUBEL
Employees Worked With
C. Reed
May 20, 2018
Three times in three weeks I used to love the service center at Babylon Honda. I made an appointment because of a recall, and when I called, told them what the recall was and th I used to love the service center at Babylon Honda. I made an appointment because of a recall, and when I called, told them what the recall was and that I had been having smoke coming from my door and now part of my window switch wasn’t working. Because it was an urgent recall, I expected the part would be in five days later. I dropped it off, and after four hours, they did a diagnostic and told me they would have to order the part. I wasted my time because they had to order it and I had to go back the following week. They also told me my tires were fine after driving over 45,000 mikes on them. I knew they weren’t fine, so when I brought the car back for the recall repair, I asked them to recheck the tires. Well they went from being fine, they rated it as green, meaning more than 7/32, but one week later it was at 3/32. How? So they finally did the recall repair, then told me the tires needed t be replaced and they were in stock. I was called back three hours later, saying the tires were not in stock, and they would need to order them. When I picked up the car, they told me the total, which included the cost of the tires. A few days later, I got a postcard saying my part was In, so I made an appointment to go in again, detailing why I was bringing in my car and asked if the tires were there. I was told they were. Additionally, the panel where the window control was repaired had popped up, after they had fixed it, so it needed to be fixed again. Dropped off the car, got a call more than an hour later saying that I hadn’t paid for the tures so they were never ordered. I have a receipt proving that I paid for them. The only balance was for the labor and alignment. The woman told me I would have to pick up the car and pay again. I asked to speak with someone else, and he finally was able to help me. I’m not satisfied at all. Their service lately has gone down hill. I used to trust them and now I’m not sure I’ll ever purchase from them again. More
by JESS.SCHU
Employees Worked With
Claudia at first. She is AWFUL! Felix helped me sort out the problems from Claudia. I’ll never have her talk to me about repairs again. , Fenix Villar
May 20, 2018
My review I unfortunately needed an expensive repair which required 6 hours to evaluate and then repair. They did offer to check for loaner car, but I didn’t ne I unfortunately needed an expensive repair which required 6 hours to evaluate and then repair. They did offer to check for loaner car, but I didn’t need to be anywhere and so I opted to stay. I was comfortable and Fenix Villar was very helpful and considerate. He offered to drive me to a local food place since it was raining a lot:) More
by LISA W
Employees Worked With
Fenix Villar
May 20, 2018
Oil Change Last time I had a oil change, same problem. When I returned home I noticed the car was leaking oil. Called, returned to Honda was told a story and I Last time I had a oil change, same problem. When I returned home I noticed the car was leaking oil. Called, returned to Honda was told a story and I had to pay over $100.00 or more for a part. (The car was fine before I took it to Honda, Civic). I took the Accord to Honda had a problem, given a story, after I complained the car alarm was fixed. I went for a recall had nothing to do with car alarm. It seems like every time I go to Honda there is a problem. I have been going to Honda for all my car maintenance since I purchased them, but over the past few year I have been very disappointed. I go in with no problems, just maintenance and when I return home, I have to return to Honda again. This is not a positive experience. More
by ROSIEBERNI
Employees Worked With
Sorry, I don't have any names..
