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Babylon Honda - Service Center

West Babylon, NY

4.6
2,595 Reviews

2,595 Reviews of Babylon Honda - Service Center

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June 16, 2024

I am beyond pleased with the service at Babylon Honda. They were able to find the issue with my CRV and repair it to pristine standards. My car is smooth and noise free again. I love that they communicate More

by vanessa c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
June 14, 2024

Took my car for a diagnostic at 7:30 and did not get feedback until 4:30 - basically 30 mins before the shop closed. More

by paudydaniel1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jun 22, 2024 -

The New Babylon Honda responded

Dear paudydaniel1221, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631--669-8800

June 14, 2024

Very polite and personable. Completed the recall in a timely manner. The Great Danes were magnificent!!! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaneen Foulke
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Professional and courteous service. Very friendly staff who are very knowledgeable on service and products More

by SYLVIADEE564
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Honest fair smart and they care about their customers. Have maintained my Honda that I’ve never had a problem with my crv More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan was excellent beyond beyond
June 06, 2024

I have visited the service center twice with my HRV. Both times the facility was clean and welcoming The employees were very professional and made me feel understood and comfortable My service was done More

by SteveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan El-Nawasani
June 04, 2024

Vanessa G is an amazing service advisor. She taught me how to care for my car. Highly recommend going to Babylon Honda. I’ve been to all the local surrounding Honda service centers and this More

by jpenalver91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
June 04, 2024

From the first phone call to the payment of the service, this dealership is 100% terrific! I have been a customer since 1999 and will continue being a customer at Babylon Honda! More

by jasey87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

First time customer. White glove service. Everything explained. But pricey. But worth the peace of mind. More

by Monge310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed Service Dept
June 02, 2024

Every time i take my car here something happens to it, first time i went for service my horn magically stopped working, took my car back to check it out and they told me i had to pay to even check it, th More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t really the name
Jun 22, 2024 -

The New Babylon Honda responded

Dear Andy, On behalf of The New Babylon Honda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Chaneen Foulke Business Development Manager 631-669-8800

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