Babylon Honda - Service Center

I brought my 2019 honda civic in for a recall on the fuel pump and the next day I could not properly start my car. I called and left messages five times for a service manger to call me back and NEVER receive pump and the next day I could not properly start my car. I called and left messages five times for a service manger to call me back and NEVER received a call back. I have been put on hold and hung up on , I am freaking furious!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

The problem with my car is not resolved. Problen persists. persists. More

Service advisor, Fenix , determined problem with the tire and solved it. and solved it. More

I bought or lease my car Thursday june 24th 2021. The dealership only gave me 1 key for the car. They told me the key will be ordered. I tried calling everyday from june 24th to July 3rd. No one helped m dealership only gave me 1 key for the car. They told me the key will be ordered. I tried calling everyday from june 24th to July 3rd. No one helped me. I had to physically go to the dealership and then they told me go to the repair shop. They did not have the key. Now they have to order it. It should have done when I purchased the car. Very unprofessional. More

Service was great. The waiting room chairs were in very poor condition. Definitely need to be replaced. Otherwise it was a good experience. All other areas were neat and clean. poor condition. Definitely need to be replaced. Otherwise it was a good experience. All other areas were neat and clean. More

We MADE THE APPT A FEW WEEKS IN ADVANCE, AND THEY TOOK THE CAR IN KEPT IT FOR 4 HOURS, UPDATED THE SOFTWARE, THEN CALLED FOR US TO PICK IT UP AND RESCHEDULE ANOTHER APPT. TO INSTALL NEW FUEL PUMP! THE A THE CAR IN KEPT IT FOR 4 HOURS, UPDATED THE SOFTWARE, THEN CALLED FOR US TO PICK IT UP AND RESCHEDULE ANOTHER APPT. TO INSTALL NEW FUEL PUMP! THE APPT WAS TO INSTALL THE NEW FUEL PUMP!!! THEY DIDNT HAVE THE PUMP!!!!THEY COULD HAVE CALLED US TO RESCHEDULE WHEN THEY HAD THE PART, INSTEAD OF HAVING US MAKE ANOTHER TRIP AND DISRUPTING ANOTHER DAY! WE ARE VERY ANNOYED AND DISSATISIFIED WITH THEM. THEY KEPT BLAMING THE NEXT DEPT. WHEN WE INQUIRED ABOUT WHY WE WERE'NT NOTIFIED BEFOREHAND. THEY SHOULD GET THEIR ACT TOGETHER!!!!! More

Excellent, accomadating, friendly, kind, . Very clear with what is needed in a repair, dont try to sell you something you dont need. I have been very happy with their service the past 5 years with what is needed in a repair, dont try to sell you something you dont need. I have been very happy with their service the past 5 years More

Great staff. Would definitely recommend to anyone who is interested in buying a car interested in buying a car More

Brought car in for recall service. Service rep explained entire process and repair was done in a timely manner. Car came back clean. Thanks for a great job. entire process and repair was done in a timely manner. Car came back clean. Thanks for a great job. More

Steven is great. He lets you know what you need and what can wait for a later date. This was my second time for service on my Honda accord can wait for a later date. This was my second time for service on my Honda accord More