Babylon Honda - Service Center

Went in for inspection and some fluid changes Was broke 2 hours It was ready on time 2 hours It was ready on time More

Service took a bit longer than anticipated, but better than I experienced at other dealerships. Tires were a bit pricey but worth the convenience. The service advisor, Kasandra was friendly and informativ than I experienced at other dealerships. Tires were a bit pricey but worth the convenience. The service advisor, Kasandra was friendly and informative. Overall a good experience. More

Needed door handle replaced under Honda Care warranty. Dropped off for expected 2 hour job - called 6 hours later being told they ordered the wrong part but they would get the right one next morning and Dropped off for expected 2 hour job - called 6 hours later being told they ordered the wrong part but they would get the right one next morning and complete it. Ultimately they installed new handle, but (1) did NOT rekey the new lock cylinder to match existing keys and (2) charged me $35 for a little rubber nub. These 2 items remaining how they are do not constitute repairing the car to the original manufacturer standard. Spoke to Steven who tried to advise me that they're a franchise and not actually associated with Honda Care. Was told that they "could not" key the locks appropriately. When I went to pick up I confirmed with cashier that they do in fact rekey locks there. Left a message for their service manager, have not received call back. I am escalating up through Honda. I'd assume if the dealership won't honor the Honda sponsored service plan then Honda wouldn't want them selling Honda cars. More

Fenix and the staff were very attentive and informative with the service on my car. I am very happy with my car service. with the service on my car. I am very happy with my car service. More

The service in my opinion took to long. The mechanic forgot to reset my oil %. Also an item is missing from my car. I asked Steve the advisor he called the mechanic and the mechanic stated he didn’t see forgot to reset my oil %. Also an item is missing from my car. I asked Steve the advisor he called the mechanic and the mechanic stated he didn’t see the item. It was right in the area he was working. The advisor Steve wasn’t pleasant on his response.And didn’t seem to care. Overall the experience didn’t go well! More

Quick, reliable service. The service managers at The New Babylon Honda are always professional and informative. The always take the time to explain everything and answer all and any questions. Babylon Honda are always professional and informative. The always take the time to explain everything and answer all and any questions. More

Steve was a pleasure to deal with. He is professional, knowledgeable and worked hard to keep me satisfied. knowledgeable and worked hard to keep me satisfied. More

Milagros was excellent, very helpful. I have a lot of work I have to do on my vehicle and times are a little hard right now so I won't be able to get it done immediately. It is going to take me a while t work I have to do on my vehicle and times are a little hard right now so I won't be able to get it done immediately. It is going to take me a while to get the money to do it but I am glad Milagros helped me I just wish I had the money to get it done sooner. More

Steve went above and beyond to make sure all was right and we were happy with all the services performed. and we were happy with all the services performed. More

This was the worst experience communication was terrible no one was on the same page no one was on the same page More