Thomas Auto Sales

Untrustworthy dealership using slimeball tactics I have been looking to purchase a van for my business. I found a van that I liked at Thomas Auto Sales in Hillsboro OR. I called and spoke to Ronnie, I have been looking to purchase a van for my business. I found a van that I liked at Thomas Auto Sales in Hillsboro OR. I called and spoke to Ronnie, when I told him when I was coming out, he went to another lot to pick the van up and have it ready for a test drive. After our test drive (BTW Ronnie and I had some good conversation), I was passed to another salesperson by the name of Chino; this is when the slime ball experience started. We chatted for a moment, I printed the Kelley Bluebook retail price for the van and showed Chino, I told him that was my offer. I also told Chino that I had another van to look at that was at another dealership and wanted to see if my offer would be accepted. My offer was accepted and we both agreed to the sale price of the van; according to Chino, the owner of the dealership was the person who accepted my offer. Chino was using all the hardball tactics in order for me to purchase the van at that moment, I declined multiple times and told him that I would call him after looking at the other van with my decision. I look at the other van and it wasn't what I expected, I called Chino and told him that I would purchase the van but because it was late, I would be in the following day. He asked me what time I would be in and I told him around noon. I again asked him if all was good and he assured me it was So the next day (today) I am getting ready to head out to the dealership to purchase the van and I receive a call from Chino, he told me that the Van had been sold to someone else at a higher price! I told him we had an agreement that I would purchase the van, basically his response was the other person paid more!!! I have absolutely nothing more to say other than; if someone wants to know why car salesmen and the auto industry has such a terrible reputation, go to Thomas auto sales and you will find out quickly!!! They are untrustworthy, lying slimeballs! Please look elsewhere. tonnie, you need to find another place to work, you are better than that place! More

Sincere, understanding and professional. There was no "fluff", straight to the point. Helpfull staff member, Wilbert Yap, assisted my husband in finding his truck quickly. He was very honest There was no "fluff", straight to the point. Helpfull staff member, Wilbert Yap, assisted my husband in finding his truck quickly. He was very honest & professional. More

New Car Sales men Ronnie did an amazing job getting into a new car and getting me out of my previous car that I had wrecked. I can’t thank these guys enough! Sales men Ronnie did an amazing job getting into a new car and getting me out of my previous car that I had wrecked. I can’t thank these guys enough! More

Straight talker Great communication and willing to make our purchase work well under our timeline and at our price point. Richard made sure our truck was road worthy Great communication and willing to make our purchase work well under our timeline and at our price point. Richard made sure our truck was road worthy and spent the extra time and investment to ensure so. More

Good buying experience! Richard was great- no pressure and went the distance to get us in to a pickup for our son. Clean vehicles with good car fax reports. I would recommend Richard was great- no pressure and went the distance to get us in to a pickup for our son. Clean vehicles with good car fax reports. I would recommend Richard and Thomas Auto. 5 Stars. More

Go to guy! My family has purchased 2 cars so far through Richard. He's so easy going, and doesn't make you feel pressured at all. The next time we're looking for My family has purchased 2 cars so far through Richard. He's so easy going, and doesn't make you feel pressured at all. The next time we're looking for a new ride, he'll be first on our list of people to see! More

One of a kind. Richard is one of the most honest and knowledgeable sales person I've worked with. I typically don't like going to use car dealerships but they happen Richard is one of the most honest and knowledgeable sales person I've worked with. I typically don't like going to use car dealerships but they happen to have a car that I was interested in which is how I ended up working with Richard. Not only was he low pressure but had a wealth of knowledge about cars and financing which made me very comfortable and easy to trust him. I would recommend not only the dealership but Richard to any of my family members or friends that may be looking for a vehicle. Thanks so much Richard you're awesome! More

Easy and painless car purchase Came in, said I wanted the truck I wanted, test drive, signed some papers and walked off the lot with a new pickup. No questions, or pushes to buy any Came in, said I wanted the truck I wanted, test drive, signed some papers and walked off the lot with a new pickup. No questions, or pushes to buy any other vehicle. More

Very helpful Quick & easy, we would look here first for our next purchase. Have recommended to many friends who are in the market for a used vehicle. Quick & easy, we would look here first for our next purchase. Have recommended to many friends who are in the market for a used vehicle. More

Honesty Just honest..been looking for a car around town but all the places I stopped gave me the round around on the price or car information. Happened to jus Just honest..been looking for a car around town but all the places I stopped gave me the round around on the price or car information. Happened to just stop here and was greeted by Richard whom not only made us feel welcomed but also had the knowledge on the vehicles we liked. Wasn’t looking for an SUV but ended buying one due to the great customer service and of course the price. Thank you Richard More