Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Went in for an oil change and tire rotation on 11/5/19. This was my second visit to the service department to keep my 17 Jeep GC SRT in compliance with the lifetime warranty I purchased with the vehicle. W This was my second visit to the service department to keep my 17 Jeep GC SRT in compliance with the lifetime warranty I purchased with the vehicle. When I received my Jeep back I noticed the rims were scuffed up where the lug nuts go, showing the metal finish behind the paint on my factory rims. Also one of my brembo brake calipers was smacked rubbing off some if the clear coat protective layer on it. I brought this to the service writers attention and was told he would notify the service manager (who was not there at the time) of the incident. I have called and left several messages with Brian, and Frank the general manager trying to resolve this issue and have not heard from anyone. This makes me truly sorry I decided to buy a vehicle from this dealership More

Friendly Fast and friendly service clean service area,I would tell anybody about my experience there,and if I every buy another car our truck it would be there Fast and friendly service clean service area,I would tell anybody about my experience there,and if I every buy another car our truck it would be there More

Service Paul was great as always. I was done at a reasonable time. He is always nice and friendly. He also made sure my car went through the wash as I asked o Paul was great as always. I was done at a reasonable time. He is always nice and friendly. He also made sure my car went through the wash as I asked of him More

Tires Needed new tires probably 3 months before hand as I was down to essentially drag radials. Easy process and was handled in a reasonable amount of time. Needed new tires probably 3 months before hand as I was down to essentially drag radials. Easy process and was handled in a reasonable amount of time. Got the car back when I needed and quite easy to work with as a whole. Will gladly service other makes. More

Fast, freindly service. I was impressed with the cleanliness of the waiting area and rest rooms. Parts dept,and service area employees are very knowledgeable, helpful. cleanliness of the waiting area and rest rooms. Parts dept,and service area employees are very knowledgeable, helpful. More

Well satisfied I am always satisfied with the service given by Thomas. Not too pushy and straight forward with their information. I would go back to them for my ne I am always satisfied with the service given by Thomas. Not too pushy and straight forward with their information. I would go back to them for my next service . More

New tires for 2014 Chrysler 200 I needed 4 new tires on my car. The service agent knew I was in a time crunch and he worked with that. He also gave me some options and told me he wou I needed 4 new tires on my car. The service agent knew I was in a time crunch and he worked with that. He also gave me some options and told me he would price match for other offers. Very good experience overall. More

Service department is greatEvery time I go there they do Service department is great Every time I go there they do what’s needed to be done, and get me out of there! Great clean place to go! Service department is great Every time I go there they do what’s needed to be done, and get me out of there! Great clean place to go! More

I came in for service I was greeted with a smile and the concern of my vehicle. I was showing to the waiting area and offered drinks in which the hot choclate was great. concern of my vehicle. I was showing to the waiting area and offered drinks in which the hot choclate was great. More

I called about recalls for my Jeep Patriot. They had parts in stock, made service appointment. Offered courtesy shuttle home and then pick up was done. 4 hours later. parts in stock, made service appointment. Offered courtesy shuttle home and then pick up was done. 4 hours later. More