Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Great Job Thomas Service department Thomas Service team did great job installing accessories on my new 2018 Ram 2500. Appreciate you guys and thankyou for all your hard work! Thanks Jami Thomas Service team did great job installing accessories on my new 2018 Ram 2500. Appreciate you guys and thankyou for all your hard work! Thanks Jamie More

Oil change length We bought our van in 2017 and are required to survive the van there according to the warranty. There are some devices that I feel you take advantage o We bought our van in 2017 and are required to survive the van there according to the warranty. There are some devices that I feel you take advantage of such as the cabin filter. I have to change it every 20,000 miles which it should be lasting closer to 40,000 miles. When I come in for just an oil change I am usually there a minimum of 2 hours. Oil changes do not take 2 hours. I have talked to many other people who have bought cars from there and were required to service the vehicle there. They have had the same experience. More

Good Service Great service, friendly staff. However, if you do not have an appointment, you will be waiting awhile. I had an appointment so no biggie. There were t Great service, friendly staff. However, if you do not have an appointment, you will be waiting awhile. I had an appointment so no biggie. There were times in the past when I did not, and I was waiting awhile. I would recommend Thomas Dodge to anyone. More

Repairs Back passenger window went up 3/4 stopped called 2 dealers could not get it in for 1 week called Thomas dodge bring it in and we will try to get to it Back passenger window went up 3/4 stopped called 2 dealers could not get it in for 1 week called Thomas dodge bring it in and we will try to get to it next day and they did wire.harness went bad I’ve always liked thomas dodge they always did good work but from Valparaiso to highland it was about 1 hr drive with traffic the way it is Griegers dodge is 15 min but I’ve always had problems when I would get my truck back work was never satisfied More

Thomas Dodge Resolved My Mechanical Issue Properly I had a long standing mechanical failure with my Dodge vehicle. Thomas Dodge was recommended as a dealership that could properly diagnosis my problem I had a long standing mechanical failure with my Dodge vehicle. Thomas Dodge was recommended as a dealership that could properly diagnosis my problem and get me back on the road. Thomas Dodge has restored my faith in Dodge and I would recommend them. I was treated with respect and given my due attention during this entire process. More

Service Kelly was very helpful with our service needs on our new vehicle. Very responsive. Kept in good communication. Followed through on everything she said Kelly was very helpful with our service needs on our new vehicle. Very responsive. Kept in good communication. Followed through on everything she said she would do. Very impressed with her professionalism. More

Courteous and prompt I’m new to this area and had to take my car on for some service. They were courteous in anspmy questions and prompt with the service. I’d definitely g I’m new to this area and had to take my car on for some service. They were courteous in anspmy questions and prompt with the service. I’d definitely go back More

Check oil light coming on intermittently Kelli Henderson and the Service Tech assigned did a SUPER job diagnosing the problem and confirming my issue was a minor problem. I was back on the r Kelli Henderson and the Service Tech assigned did a SUPER job diagnosing the problem and confirming my issue was a minor problem. I was back on the road and have not had the problem reoccur again. Thank you both! More

Helped an Out of Towner While traveling from Wisconsin to Michigan, my almost new Dodge Ram (6400 miles) had a horrible computer/electronics collapse. Got off road in Indiana While traveling from Wisconsin to Michigan, my almost new Dodge Ram (6400 miles) had a horrible computer/electronics collapse. Got off road in Indiana (it was an emergency) because all systems were failing, including shifting. AAA towed me to nearest Dodge dealership in Highland Indiana, a city I have never been. It was Friday at around 3pm. Service person Jamison said he couldn't do much then but would have crew on duty Saturday try to help. Loaned us a vehicle, we went on. The Saturday service person Kelly kept in touch. The mechanic on duty got the vehicle operational; we went back to meHighland and went home. We still don't know what precipitated the problem. I am following up at home. I'm 72 years old. This was the best and most courteous car dealership I have ever had help me. Other dealers could learn something from these people. Geoff Van Remmen More

Nice workers. Not really by appointment. I was told that my appointment was at 7 am. But when I pulled in at 650. There was a long line of people waiting to be serviced. I had made another ap I was told that my appointment was at 7 am. But when I pulled in at 650. There was a long line of people waiting to be serviced. I had made another appointment cuz I had just plan on dropping my car off. And was unable to just dropped my car off without waiting for all the other people that were in the line. Just felt that I Should Have Been Told that even though I had an appointment I wouldn't be able to actually get into the shop at 7. Unless I came early enough to wait in the line. More