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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center
Highland, IN
1,559 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,559 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center
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May 13, 2019
Service is tops, Brian and Paul always go the extra mile. Brian and Paul always provide honest service, you can count on them to fix your vehicle. I have complete confidence in their diagnosis. Always top not Brian and Paul always provide honest service, you can count on them to fix your vehicle. I have complete confidence in their diagnosis. Always top notch. More
by Frankie
May 11, 2019
Amazing Service Very quick to get me in and let me know what was wrong with my car. Extremely fast service. Very reasonable price! They never let me down. Very quick to get me in and let me know what was wrong with my car. Extremely fast service. Very reasonable price! They never let me down. More
by DARTCHIC46319
Verified CustomerEmployees Worked With
May 10, 2019
The worst experience with a dealership I have ever experienc Thomas Dodge has been just awful as far as my vehicle experience. I was sold a car that had illegal tint on the windows I found out because I was pul Thomas Dodge has been just awful as far as my vehicle experience. I was sold a car that had illegal tint on the windows I found out because I was pulled over for this, the USB ports do not work, the safety locks on 1 side of the wheels are stripped and they want to charge me $135 just to attempt to remove them (this is how the car was sold to me), the back up camera quit working after less than 1 year, and the list goes on. I will never buy another vehicle from this dealership. They are so unaccommidating AND they act as if the literally don't give a xxxx. All they seem to care about is selling cars off their lot and not customer satisfaction. If I could give this dealership/service experience a zero star rating, I would! More
by TRH4481
Employees Worked With
Other Employees :
Jesus (Jessie) Huerta III, Kelly Eylander, Brian Elwood
May 10, 2019
Kelli Henderson is wonderful! Kelli is always so helpful...and it's awesome having Jamie back!! Both are always ready to assist and are willing to bend over backwards to make my vi Kelli is always so helpful...and it's awesome having Jamie back!! Both are always ready to assist and are willing to bend over backwards to make my visits quick. More
by m&fweb
May 10, 2019
Plain explanation, no surprises My car was diagnosed quickly, and accurately as I knew what the problem was. The quoted price was reasonable, and was what I paid. Since they had to k My car was diagnosed quickly, and accurately as I knew what the problem was. The quoted price was reasonable, and was what I paid. Since they had to keep my car overnight I was given a loaner. My car was ready when they said it would be. More
by bestofbright
May 09, 2019
Great and timely service My service advisor Kelly was very kind and had my vehicle done earlier than expected. I had an emergency and needed my van back and service was able t My service advisor Kelly was very kind and had my vehicle done earlier than expected. I had an emergency and needed my van back and service was able to return it sooner than I had hoped More
by kdglk1225
May 08, 2019
Customer service is always great. I never have any issues with the service of my charger. Anything I need the crew will help me get it. Price quotes mechanic questions they help me in I never have any issues with the service of my charger. Anything I need the crew will help me get it. Price quotes mechanic questions they help me in every step of my journey with my vehicle I will most definitely buy another car from this dealership More
by SPUDD217
May 08, 2019
Unwilling to fix a common issue with Durango’s I brought my 2017 Durango in because of the rear tail light (passenger side) being burnt out due to water getting stuck in there. It’s a common issue I brought my 2017 Durango in because of the rear tail light (passenger side) being burnt out due to water getting stuck in there. It’s a common issue because I’ve read many stories about this online when I looked into it and I personally know of two other people who encountered this problem. The first thing the service members said was “you’re warranty is up”. He wasn’t interested in looking at it or helping. Everything is “covered” and “all great” when you’re buying a vehicle from them, but when it comes time to fix something or there’s an issue, it’s never their problem and they’re never willing to work with you until you have to get mean and demanding. They like to take advantage of people. I hate dealing with them. More
by SKYLERHOFER
May 07, 2019
Service. Oil change Kelly was my service specialist and she was very professional, knowledgeable, and polite. Don’t know the technician that did the work but it was done Kelly was my service specialist and she was very professional, knowledgeable, and polite. Don’t know the technician that did the work but it was done in a timely manner. Also Kelli H. scheduled my app earlier that day and answered all my questions. She too is very knowledgeable, professional and polite. More
by ORNELAS819
May 06, 2019
Obeying Manual Instructions I came n 2 get an oil change I asked for 10W30 oil which is n my manual and printed on my oil cap. The service advisor Mr. J R Teslow came out 2 tel I came n 2 get an oil change I asked for 10W30 oil which is n my manual and printed on my oil cap. The service advisor Mr. J R Teslow came out 2 tell me that they didn't have any 10W30 bcause many vehicles do not use that brand any more that they have 2 go out and get some it will only take a few more minutes, I told him NP. I really do appreciate that bcause I know 4 a fact that 10W30 work's best 4 my vehicle. next time I'll bring the oil with me! More
by jackey-fisher
Employees Worked With
