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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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April 02, 2019

fantastic service the staff at the service center is absolutely phenomenal and would recommend them to anyone. they may not be the fastest in the back but i know that i More

by DDEPAOLOGPPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane Carlley, Kelly Eylander
Apr 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience! We hope you'll come back and see us in the future!

April 01, 2019

amazing ppl Paul and Kelli were absolutely amazing. They were kind, telling me about the great deals they had, very patient and so much more....Thank you so much More

by hmmsoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, It is a joy to see our team members Paul and Kelli have provided you with an excellent service experience. Thank you so much for taking the time to share your feedback. We welcome you again!

March 29, 2019

Express Lane I came in 2 days prior around noon and the man who was taking my information said it would be an hour and a half for they were on lunch . It is not po More

by LISACASNER
Recommend Dealer
Yes
Employees Worked With
Not sure ...
Mar 30, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Lisa, Thank you for bringing this to our attention. Please rest assured that we take your feedback seriously and would like the opportunity to speak with you about how we can improve our services to make your experience with us better. If you don't mind, please contact me at your convenience so we can discuss this matter further. Best Regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

March 27, 2019

Quick and Easy Service appointment was quick and easy. It took a minute to be seen in the beginning but once vehicle was taken in, everything went swiftly. More

by tntnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience! We hope to see you again for your next service!

March 25, 2019

Always a pleasure I never have anything but a pleasurable experience when I go to Thomas Dodge My old friend Kelli was back, and my new friend Kelly had also returne More

by ralink165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for taking the time to leave us a five-star review! We can't wait to share your feedback with Kelli and our team. We appreciate your business and hope to see you again.

March 25, 2019

PERFECT AS ALWAYS. Everything is always done right the first time.Vehicle has been a pleasure to drive They never try to push service on you that you don't need.. More

by anowakrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you for leaving us a wonderful review! It was great working with you. We look forward to seeing you again sometime!

March 25, 2019

conflicting appointment info On March 20th, I called in the morning to see if there was appointment availablitity for an oil change. The woman looked up my account, and said one w More

by SOCKETPLUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III, Kelly Eylander, Brian Elwood, Customer Service
Mar 25, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, As our customer, we value your feedback and are concerned to learn of any miscommunication that has left you with a negative impression. I would like to speak with you to best resolve your concerns. Will you please contact me with your preferred contact information? Thank you. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

March 25, 2019

Thought it would be longer I thought it would be a little longer but they got me out quick. At first was told 3 hours for a non appointment on Saturday. But got me out in an hou More

by asetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you so much for sharing your great review with us! We are happy to learn our team has provided you with fast and efficient service. It was a pleasure working with you. Come back and see us again soon.

March 25, 2019

rescued on a trip home to Ohio from Mn We were 2/3 of our way home from Mn. when smoke started coming from the right front fender. My wife's phone told us of your dealership7 miles away. More

by rckenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello there, Wow, it sounds like you had an incredible experience with Brian and our team! We are happy to have helped you with your vehicle situation. It was a pleasure working with you. We can't wait to share your kind feedback with our team. Let us know if there is anything else we can do for you.

March 22, 2019

Jeep Trim Paul in service was helpful and took care of getting a broken trim piece replaced by Chrysler/Jeep. Installation was clean and had no issues. More

by marian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, Marian. We take pride in the work that we do; always trying to be clean and efficient. We hope that you will return for any of your automotive needs.

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