Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

amazing ppl Paul and Kelli were absolutely amazing. They were kind, telling me about the great deals they had, very patient and so much more....Thank you so much Paul and Kelli were absolutely amazing. They were kind, telling me about the great deals they had, very patient and so much more....Thank you so much for everything!! More

Express Lane I came in 2 days prior around noon and the man who was taking my information said it would be an hour and a half for they were on lunch . It is not po I came in 2 days prior around noon and the man who was taking my information said it would be an hour and a half for they were on lunch . It is not posted on the website about the lunch break ... I couldn’t wait since i have never had to wait long in the express lane .. I then made an appointment for Thursday morning . I was a little taken aback when he could not find my information when making my appointment, odd since I have been comming here for 9 years faithfully for all services ..I would update your website or stagger lunches so all guests can be served .. More

Quick and Easy Service appointment was quick and easy. It took a minute to be seen in the beginning but once vehicle was taken in, everything went swiftly. Service appointment was quick and easy. It took a minute to be seen in the beginning but once vehicle was taken in, everything went swiftly. More

Always a pleasure I never have anything but a pleasurable experience when I go to Thomas Dodge My old friend Kelli was back, and my new friend Kelly had also returne I never have anything but a pleasurable experience when I go to Thomas Dodge My old friend Kelli was back, and my new friend Kelly had also returned. More

PERFECT AS ALWAYS. Everything is always done right the first time.Vehicle has been a pleasure to drive They never try to push service on you that you don't need.. Everything is always done right the first time.Vehicle has been a pleasure to drive They never try to push service on you that you don't need.. More

conflicting appointment info On March 20th, I called in the morning to see if there was appointment availablitity for an oil change. The woman looked up my account, and said one w On March 20th, I called in the morning to see if there was appointment availablitity for an oil change. The woman looked up my account, and said one was not needed. My husband goes there, about an hour later with a 2 year old, to be told he DOES in fact need an appointment. We made one for the 22nd and had no issues with our service. Like everyone else we have a life, we both work, we have 4 kids, it’s already a pain to carve out time to do this maintenance and it makes it more dreadful when you don’t know what to plan. Please improve your communication. I’m am not sure who I spoke to or who completed the service. More

Thought it would be longer I thought it would be a little longer but they got me out quick. At first was told 3 hours for a non appointment on Saturday. But got me out in an hou I thought it would be a little longer but they got me out quick. At first was told 3 hours for a non appointment on Saturday. But got me out in an hour and a half More

rescued on a trip home to Ohio from Mn We were 2/3 of our way home from Mn. when smoke started coming from the right front fender. My wife's phone told us of your dealership7 miles away. We were 2/3 of our way home from Mn. when smoke started coming from the right front fender. My wife's phone told us of your dealership7 miles away. I was able to nurse the truck in at 5:30 last Thursday. Brian was very happy to help in spite of the late hour and said he would somehow get us on the road if he could the next day. He got us a car so we could get to our hotel for the night. We were on our way by 2:00 Friday with truck doing great. You guys are a tribute to you trade and deserve special thanks. from us.. If we were closer you would become our primary dealer.. Brian is a great ambassador for your dealership and should receive a job well done. More

Jeep Trim Paul in service was helpful and took care of getting a broken trim piece replaced by Chrysler/Jeep. Installation was clean and had no issues. Paul in service was helpful and took care of getting a broken trim piece replaced by Chrysler/Jeep. Installation was clean and had no issues. More

SERVICE I have scheduled my appointments with Keli Henderson for quite some time now, and is the service rep I feel most comfortable with. I have come to be I have scheduled my appointments with Keli Henderson for quite some time now, and is the service rep I feel most comfortable with. I have come to be able to trust what she tells me, and what service I need. She has gone above and beyond to help me out. She is very polite and courteous. Brian Gain also went above and beyond to help me out. Also very polite and courteous. I have dealt with many service centers, but this one is by far the best one. My only complaint is with being able to schedule an appointment by phone. It has literally taken me 3 days to be able to schedule one, And on more than one occasion Most aggravating More