Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Town $ Country service Brought my 2013 Town & Country in for its scheduled service and oil change. Expected to be there a couple hours. Instead I was informed that the coola Brought my 2013 Town & Country in for its scheduled service and oil change. Expected to be there a couple hours. Instead I was informed that the coolant flush was just done in September so it wasn’t needed,saved me some money and I was gone in about 45 minutes. Gotta love the honesty of this service department!!! More

oil change went in for an oil change without an appointment so i left my car (i don’t love far) thinking it would take 2 hours but they were able to get to my ca went in for an oil change without an appointment so i left my car (i don’t love far) thinking it would take 2 hours but they were able to get to my car in 1 hour. and they accepted a coupon i had in my emails from the dealership. More

Over priced Sign said $45 for an oil change and i got charged $80.got charged $37 for labor and $36 for oil.ill start taking my business elsewhere. Sign said $45 for an oil change and i got charged $80.got charged $37 for labor and $36 for oil.ill start taking my business elsewhere. More

Excellent service! I just wanted to give Kelly Eylander praise for doing a great job and helping me get all my needs met. Thanks again!! Also thanks to Brian for helping I just wanted to give Kelly Eylander praise for doing a great job and helping me get all my needs met. Thanks again!! Also thanks to Brian for helping me pick the car up and close me out when Kelly had to leave. More

Thomas Dodge Service Dept Is Tops. The service was great and efficient. The waiting room is comfortable and Thomas has the best coffee machine I've seen at any dealership. My service wr The service was great and efficient. The waiting room is comfortable and Thomas has the best coffee machine I've seen at any dealership. My service writer Kelly explained everything to me in non-technical terms. I have since chosen Thomas Chrysler Dodge Jeep as my dealer of choice for any work on my vehicle. More

Survey - Total satisfaction My experience of my most recent visit for a service call was completely and totally satisfactory. The intake for drop off was quick and handled profe My experience of my most recent visit for a service call was completely and totally satisfactory. The intake for drop off was quick and handled professionally in order to replacement of a factory recall. I had a service drop-off, but of I had known by the time I arrived home I would receive a call that my vehicle was ready I could have waited at the dealership! Never expected such quick service! After returning to pick up my vehicle, I was told that a change in my personal info on record would take several steps to correct. Paul however, took care of the information in a matter of seconds. My entire visit from arrival to pick up was handled very professionally. Thank you Paul! More

People wonderful, getting anyone on the phone, not so much Impossible to get anyone to pick up the phone when calling service dept. Usually have to drive there to speak to anyone. Fix this please. Impossible to get anyone to pick up the phone when calling service dept. Usually have to drive there to speak to anyone. Fix this please. More

Great service team! Great service completed on my 2012 Ram 2500. My vehicle was done on time and ready for pickup. Great people friendly and polite. See ya next time! Great service completed on my 2012 Ram 2500. My vehicle was done on time and ready for pickup. Great people friendly and polite. See ya next time! More

Job done correct They did what they were supposed to do in a friendly and timely manner. I enjoyed the free popcorn while I waited for my car They did what they were supposed to do in a friendly and timely manner. I enjoyed the free popcorn while I waited for my car More

AWESOME EMPLOYEE SERVICE I CAME IN TO GET A OIL CHANGE ON THE COLDEST DAY IN HISTORY AND ONLY ONE TECH PERSON WASN'T ABLE TO GET TO WORK.....UNBELIEVABLE. PAUL MY SERVICE PER I CAME IN TO GET A OIL CHANGE ON THE COLDEST DAY IN HISTORY AND ONLY ONE TECH PERSON WASN'T ABLE TO GET TO WORK.....UNBELIEVABLE. PAUL MY SERVICE PERSON MADE ME AWARE OF A ISSUE WITH ONE OF MY TIRES AND IT WAS FIXED IN NO TIME. HE KEPT ME POSTED OF THEIR PROGRESS AND AS ALWAYS HE IS VERY COURTEOUS AND DOES IT WITH A SMILE. ON ANY OF MY VISITS I APPRECIATE HIS CARE AND ATTENTION TO GETTING ME IN AND OUT AS QUICKLY AS POSSIBLE OR LETTING ME KNOW IF IT WILL TAKE LONGER AND GETTING ME A RIDE TO WORK. More