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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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January 23, 2019

Service was good. Oil change and checkup. In and out in 1 hour 15 minutes. Making an appt made things much quicker but overall service was good. More

by llawsonkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III, Kelly Eylander, Brian Elwood
Jan 24, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, we appreciate your positive review! It's great to hear you received fast and efficient service from our team. Thank you for choosing us to help you with your vehicle needs.

January 23, 2019

Extremely fast service I have never dealt with a dealership that had such extreamly good service. My vehicle was towed to them at 6:00 p.m. they had it fixed and out the doo More

by hicksjoshua45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for taking the time to leave us a five-star review. We can't wait to share your kind feedback with our team. We appreciate you choosing us to help you with your vehicle needs. We look forward to helping you with your future vehicle!

January 23, 2019

Great Service I am always impressed with Thomas Dodge Chrysler Jeep Ram service. They are fast and efficient. I came in for a new battery and was in and out in less More

by whitet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, wow, it sounds like you had an incredible experience with our team! We are thrilled to hear our team provided you with quick service during your recent visit. It was a pleasure working with you. We hope to see you soon!

January 22, 2019

oil change Excellent customer service; Check in process organized;I had an appointment and was on time with my appointment; reviewed updates that were needed; po More

by cvasoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the great review and we're happy your visit with our Service Department was a good one! Glad you enjoyed the popcorn. We look forward to your next visit. Thank you!

January 22, 2019

Service department visit Paul was great! I had an appointment and ended up in the area earlier then expected. They got a jump start on my service while I went for a lunch da More

by CHEFLYNSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review! It was our pleasure to offer you an outstanding service visit!

January 21, 2019

Amazing service I always bring my car here for service because the staff are friendly and my car is always taken care of in a timely manner. I drive a Chevy now but m More

by lindseyrn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for sharing the great feedback with us! We are happy to know you received exceptional service from our team. It was a pleasure working with you. We hope to see you in the future for your next car!

January 21, 2019

Great Service Brian Gain and Kelly Henderson I trust them with my vehicles. If something happens they tell me to bring it in and they handle the issue. I have never More

by jmrenegade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for sharing your feedback with us! We are so happy to know Brian and Kelly have provided you with exceptional service. It was a pleasure working with you. We hope to see you again soon.

January 21, 2019

Service Excellent customer service, fast and easy. Drop off is great. The service agent was friendly and professional. The environment was also very clean. Pi More

by EDGAR.HERRERA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Jan 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Edgar, We are pleased to hear you received excellent service from our team. Thank you for choosing us to help you with your vehicle needs. We hope to see you in the future!

January 21, 2019

Paul did an excellent job! Paul did an excellent job of finding the best tires at my desired price point! He obtained them quickly and had them on my car the next day! He also More

by bd13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jan 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello there, thank you so much for sharing your feedback with us! We are happy to hear Paul, Jimmy, and our team went above and beyond in helping you with your vehicle needs! Let us know if there is anything else we can help you with. We hope to see you again.

January 18, 2019

Dont care to listen Well when I made the appointment I was told different ideas on my key fobs and they were able to be programmed elsewhere and work More

by JMEPOOH00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jesus (Jessie) Huerta III
Feb 01, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I am concerned to learn that the situation with your key fobs caused you a negative impression of our dealership. I would appreciate hearing more details so I may address the situation, and hope you consider reaching out to me. Please contact me directly when you have a moment. Thank you. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

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