Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Thomas Chrysler Dodge Jeep Ram of Highland - Service Center
Highland, IN
1,560 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center
Sort by
January 10, 2019
always pleased Very prompt never any question as to what has been done to my vehicle. fully informed of any pending problems. Love the life time warranty has saved m Very prompt never any question as to what has been done to my vehicle. fully informed of any pending problems. Love the life time warranty has saved me a lot of money. Higley recommend Thomas Dodge to any one looking to buy a vehicle. I have moved 13 years ago from Highland to Plymouth which is 80 miles away but will continue to buy me vehicles from Thomas Dodge because of there GREAT SERVICE AND GUARENTEE. K W Buckley SR More
by k-buckley
Verified Customer
January 09, 2019
My visit I was pleased with my service. Very formal and to the point. No long waits. Kelly Irelandar was helpful and polite. The techs worked fluently. I was pleased with my service. Very formal and to the point. No long waits. Kelly Irelandar was helpful and polite. The techs worked fluently. More
by BRUCECOLLINS50
January 09, 2019
Not happy People in this location will say anything to refuse work I had come here many times for problems my issue is still not resolved.thanks People in this location will say anything to refuse work I had come here many times for problems my issue is still not resolved.thanks More
by MAURORAMIREZJR
Employees Worked With
January 09, 2019
Service I was pleased with my service. I didn't have a long wait for my oil change. Also was done was my back wiper on my Caravan. The parts were available s I was pleased with my service. I didn't have a long wait for my oil change. Also was done was my back wiper on my Caravan. The parts were available so I did not have to come back. Customer service was fantastic. More
by KOSINSKI639
January 08, 2019
Excellent service Service took care of my Journey and had it back to me the next day at a much lower price than expected. They were great. Service took care of my Journey and had it back to me the next day at a much lower price than expected. They were great. More
by robert.gain
Employees Worked With
Other Employees :
Jesus (Jessie) Huerta III
January 08, 2019
2.5hrs to hook-up one wire! I was not happy with my service at all. It took your tech 2.5hrs to connect one wire to the fuse block under the steering wheel to connect my wireless I was not happy with my service at all. It took your tech 2.5hrs to connect one wire to the fuse block under the steering wheel to connect my wireless phone charger kit (dealer factory option), that I installed everything else but one wire connection. $265.00 for a reflash and to hook up one wire. What a deal! Biggest problem I waited at the dealership thinking it was only going to take an hour at the most! What a waste of my time on a Saturday! Other than that the service department did a good job. The serivce guy I dealt with was friendly and curtious. More
by Geo
Employees Worked With
Lane Carlley
January 07, 2019
left car a mess Brought the car in for the first service since buying it from that dealer. 20000 mile service. Oil change and cabin filter. Car was finished on time a Brought the car in for the first service since buying it from that dealer. 20000 mile service. Oil change and cabin filter. Car was finished on time and was picked up later that day. 1. Porter who got my car was rude. 2. Inside of car had garbage left in it. wrapper. window sticker, floor protector 3. outside by hood and front fender of car had grease marks all over it as if the mechanic did not even try to protect the body. (just detailed the car prior to bringing it in so thanks for that) 4. No idea when my next oil change is due since they removed the sticker from inside the windshield and did not replace it with an updated one. (also left smear marks on my window) Not only was the purchase process a nightmare with this dealer (just dishonest people) but even the service dept. is substandard ( and I've dealt with many dealers in the past) Time to find another dealer and warn anyone else I come across about them More
by mjsnmac
January 07, 2019
Great Service Brian provided friendly care and helped answer all my questions. A thorough analysis was done on my vehicle and we discussed what I need to do in the Brian provided friendly care and helped answer all my questions. A thorough analysis was done on my vehicle and we discussed what I need to do in the future. Brian was very helpful and explained things very well!!! Thank you for the great customer service...We own 3 Jeeps and love Thomas Dodge!!! Angie Szymborski More
by ASZYMB
Employees Worked With
January 07, 2019
Maintenance work I brought my vehicle in for regular maintenance based on mileage. The crew had it done in a timely fashion and thoroughly communicated any work they w I brought my vehicle in for regular maintenance based on mileage. The crew had it done in a timely fashion and thoroughly communicated any work they were doing on my vehicle. More
by DINGER7
January 05, 2019
Chrissie Robson review for paul Thank you again for listening and helping with the issue I had with my jeep. I really apprieciate everything Paul has done and differently taking over Thank you again for listening and helping with the issue I had with my jeep. I really apprieciate everything Paul has done and differently taking over with the services I had and in the middle of. He has been very respectful and keeping me updated. Thank you!! More
by bumpsteri
Employees Worked With
Paul from service
