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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,559 Reviews

1,559 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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August 17, 2021

I came in couple of months ago to get my mirror fixed along with mint semi annual service of oil change tire rotation. There was no mention of me getting my mirror fix with that appointment so I had to m More

by youngpatrick42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Patrick, Thank you for sharing your feedback about your recent Service experience. If you would, please send me your preferred contact details so that we may discuss the necessary repairs for your mirror. I look forward to working toward a resolution with you. Jimmy Thomas 219-924-6100

August 17, 2021

Love the customer service 🥰 I will definitely go again. I didn’t have to wait too long for my service. Thanks again……….. 🥰🥰🥰🥰🥰🥰🥰🥰 I hope I get Christina again More

by montanom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks for choosing Thomas Dodge Chrysler Jeep of Highland!

Aug 18, 2021 -

montanom responded

Love the customer service 🥰 I will definitely go again. I didn’t have to wait too long for my service. Thanks again……….. 🥰🥰🥰🥰🥰🥰🥰🥰 I hope I get Christina again

August 16, 2021

My experience was terrible. I wait close to four hours. My a oil change,tire rotation and wheel alignment. The service advisor was not very knowledgeable and didn't keep me informed very well. I will say More

by everetterooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Everette, Thank you for taking the time to leave us your feedback. This is not the typical wait time we strive to provide at Thomas Dodge Chrysler Jeep of Highland. Please consider reaching out to me when you have a moment; I hope to be able to address your concerns. Jimmy Thomas 219-924-6100

August 13, 2021

In and out... excellent service, always! Short handed, or not, these guys get the job done right!! More

by Alicat79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rzonca
Aug 13, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your wonderful review. Your satisfaction means everything to us, therefore we are delighted to hear that our Service Department have consistently provided you excellent service. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working with you again.

August 13, 2021

The Service department does a great job. Paul was very helpful and professionial,Very happy with the entire service depatment. Thanks for all your help. More

by brian.elwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Brian, thanks for taking the time to share your great service review with Paul! It was our pleasure to work with you, and we look forward to working with you in the future at Thomas Dodge Chrysler Jeep of Highland.

August 10, 2021

Terrific service department! Brian Gain and his Team continue to do a great job for me on those rare occasions when I have had a problem! More

by rjf482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland thanks you for the 5-stars and feedback. The team is glad your experience was terrific! We look forward to future visits.

August 07, 2021

Took my car in for service and they were awesome More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Jennifer, Thank you for your positive review. We are pleased that you found our team to be awesome whilst working with you. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we hope to continue to assist with all of your future automotive needs.

August 05, 2021

I did not have a long wait, all I needed was an oil change. Kelli is a wonderful person o deal with. You have the coffee machine and popcorn for the people waiting , and the TV. Thank you. Geraldi More

by gtumidalsky11649
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the excellent review, Geraldine! We are thrilled to learn that you were pleased with the service and amenities offered at Thomas Dodge Chrysler Jeep of Highland. Please let us know if there is anything else we can do for you.

August 03, 2021

Excellent …From setting appointment, working with service writer to mechanics knowledge. Mechanic could not duplicate my noise complaint but am satisfied because of his thorough search. More

by DANIELMATTEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Daniel, Thank you for sharing your positive review. Your satisfaction means everything to us, so we are pleased that your experience was excellent. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working with you in the future.

August 02, 2021

Oil change was quick, the wait time was minimal and I was in and out super fast. I think probably the fastest oil change to date. More

by jasonmlandfald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Jason! Thomas Dodge Chrysler Jeep of Highland thanks you for the 5-stars and feedback. We look forward to future visits.

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