
Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,782 Reviews of Thomas Cumberland Subaru Hyundai
Awesome Car Everyone was nice, which is great but to be honest, my social anxiety would have made it better if everyone wasn't blatant salesmen. Seemed like a bun Everyone was nice, which is great but to be honest, my social anxiety would have made it better if everyone wasn't blatant salesmen. Seemed like a bunch of bad acting that's easy to catch. Of course that's not a bad thing and Jaidon was a cool, really helpful dude. When he said he was busy and couldn't go with me for the test drive that a releif. I prefered to drive it alone do that was a major plus. Thanks everyone though for getting me a car I love. More
Good review Thanks-everything was great and all encounters were professional and to our satisfaction. Overall was a very positive experience and the car has met a Thanks-everything was great and all encounters were professional and to our satisfaction. Overall was a very positive experience and the car has met all of my expectations. More
2nd time around This was second vehicle purchase from Thomas Subaru. The sales staff Amanda Roth and Dylan Pellegrin where very friendly and helpful. Roman Spriggs i This was second vehicle purchase from Thomas Subaru. The sales staff Amanda Roth and Dylan Pellegrin where very friendly and helpful. Roman Spriggs in management made sure everything was handled to my satisfaction. Also Britt Files handled the financing in a quick professional manner. The second time around was worth it. More
Great Love our new car. And the dealership! Everyone was very nice and professional! Made car buying much easier. Will definitely recommend Thomas dealershi Love our new car. And the dealership! Everyone was very nice and professional! Made car buying much easier. Will definitely recommend Thomas dealership to friends! More
purchase test drive knowledge and courteousy of sales person. his patience with us ;Brett Files was more than helpful. Everyone we had contact with was super helpful knowledge and courteousy of sales person. his patience with us ;Brett Files was more than helpful. Everyone we had contact with was super helpful Give them all a pay raise. More
Happy with Vehicle, Satisfied with Resolution We purchased a 2015 Subaru Forester certified pre owned vehicle. We are very happy with the car. And was very pleased with the help from Bret Files in We purchased a 2015 Subaru Forester certified pre owned vehicle. We are very happy with the car. And was very pleased with the help from Bret Files in getting us a very good rate on our financing. We have had the car now for over a month and are still as excited with it as we were the day we drove it off the dealer lot. We delayed in writing a review because we did have an issue that needed to be resolved. When we saw the car online the pictures showed that it came with a cargo screen in the back. But when we went to see the car at the dealership it was not there. I mentioned to James Howard the sales consultant that we were dealing with that it was missing. He admitted he took it out of this car to sell in another vehicle. But assured me that when we came back to process the purchase he would make sure that it was replaced. After we signed the paperwork, we finally got to look over the car again. I immediately looked at the cargo cover and was not pleased at what I saw. The cover was dirty and torn. I told him this was not acceptable. Since he admitted he took the cover from this car to sell in a newer vehicle, he should have replaced it with the same good quality. After numerous emails and phone calls back and forth with him, this issue was finally resolved and he replaced the cover with an appropriate and acceptable quality cover. Even though the delay in getting this issue resolved impacted our overall rating for this experience. We know that each experience can have a different outcome. So the next time we are looking for a new car we would still consider making the trip from PA to Cumberland again to deal with Thomas Subaru. More
Great Expirence This was my first purchase from Thomas Hyundai Subaru. Overall great experience and worth the 1 hour and 40min drive. So far the Rogue I purchased is This was my first purchase from Thomas Hyundai Subaru. Overall great experience and worth the 1 hour and 40min drive. So far the Rogue I purchased is wonderful! I would deal with this dealership again in the future. More
Excellent Car Buying Experience I purchased a Certified Pre-Owned vehicle from this dealership and am so far pleased with my purchase. I highly recommend Johnathan Loughrie as a sale I purchased a Certified Pre-Owned vehicle from this dealership and am so far pleased with my purchase. I highly recommend Johnathan Loughrie as a salesperson. I was recommended him by a colleague, and I'm glad I took the time to speak with him. He was straightforward, to the point, and honest. He didn't try to talk me into any unnecessary expenditures. I went in and presented him with what I was looking for and how I wanted to go about it and he stood behind me during the whole process. I give him my praise and thanks once again for making my car buying experience the best one yet! More
2016 Subaru Outback This was my third purchase from Thomas Hyundai Subaru. The sales team is friendly and hassle free to deal with. I wouldn't buy from anyone else! This was my third purchase from Thomas Hyundai Subaru. The sales team is friendly and hassle free to deal with. I wouldn't buy from anyone else! More
Fantastic staff !! All around great experience My sales man was Patrick and he was Great, answered all of my questions and continues to do so even after I made my purchase. The whole place was very My sales man was Patrick and he was Great, answered all of my questions and continues to do so even after I made my purchase. The whole place was very friendly, each and every worker greet you with a smile :) amazing experience I had going through Thomas Cumberland and if I ever buy a vehicle again will definitely go back to them !! More