Thomas Cumberland Subaru Hyundai

Purchasing my new Hyundai Elantra from Thomas Hyundai Subaru couldn't have been a better experience. From appraising my trade, to finding the car I wanted, to financing my car, every person I encountere Subaru couldn't have been a better experience. From appraising my trade, to finding the car I wanted, to financing my car, every person I encountered was extremely nice and helpful. It was the most honest car buying experience I have had with no hidden surprises. Johnathan Loughrie made the overall experience wonderful and I most definitely will be back at Thomas the next time I need a car working with Johnathan again. More

The service was greta and the whole sales staff was great to work with and more than helpful. I would recommend this dealership to anyone looking to purchase a Subaru. to work with and more than helpful. I would recommend this dealership to anyone looking to purchase a Subaru. More

Love the experience I had at Thomas Subaru. I found the car I wanted to look at via the website. Emailed the dealership (Michael Mace) about getting some updated pictures sent to me via email. The picture car I wanted to look at via the website. Emailed the dealership (Michael Mace) about getting some updated pictures sent to me via email. The pictures were sent, I scheduled a test drive right away, via a phone conversation with Michael. Once I arrived to the lot, Johnathan who I had dealt with a couple years back on another Subaru I bought was awaiting me. I test drove the car, loved it, and was ready to trade my car in an make the deal. Even though the dealership was extremely busy, all of the staff did an excellent job in time management and multi tasking to make me feel that like appreciated my business. The credit check and all final paper work was as simple as possible thanks to Brett Files. I was in an out in less than two hours. I love the no haggle no b/s way of doing business. Thomas will continue to earn my business as long as I own Subaru's. Excellent Experience More

This will be the 3rd vehicle I've purchased from Thomas and the 2nd I've delt with Perry on. Perry is awesome! He listens to what you have to say, works to make sure you get the vehicle you want and does and the 2nd I've delt with Perry on. Perry is awesome! He listens to what you have to say, works to make sure you get the vehicle you want and does not try to sell you something you don't want. I will always go back to Thomas and Perry as long as I live in Cumberland!!! More

Mr Carpenter, Roman and Michael took the pain and angst when I traded in my old car and bought a new Subaru. The auto shop added the extras while we waited and when they did not have the video headrest Mik when I traded in my old car and bought a new Subaru. The auto shop added the extras while we waited and when they did not have the video headrest Mike Feaster drove my car to the store and then delivered my car to my home. (we both lived in Bedford). This was above and beyond. Roman was great , he made me feel like I have known him growing up together, knowledgeable, pleasant and just down right nice comes to mind. At no time was he pushy.Tonya made the very painful overly legal finical process as smooth as possible. A company runs on leadership and the very satisfying experience I had at Cumberland Subaru only happens when the manger has his finger on the whole pulse of the company.While my interacting with Chris was brief he is obviously doing a great job! Thanks George E Fleming Jr MD More

My buying experience at Thomas is always the best. Their no haggle pricing is so fair you walk out of there knowing you got a great deal. I would recommend this dealership to everyone as I have purchased fi no haggle pricing is so fair you walk out of there knowing you got a great deal. I would recommend this dealership to everyone as I have purchased five cars from them in ten months between personal and business use. More

Roman Spriggs, what can I say? My rating has him walking Roman Spriggs, what can I say? My rating has him walking on water. My 2nd Subaru and still nothing but great things to say about him. Initial m Roman Spriggs, what can I say? My rating has him walking on water. My 2nd Subaru and still nothing but great things to say about him. Initial meeting, neogations, truthful answers, great advise, friendly, courteous, and trustworthy follow up. Brett was informative, courteous, and helpful. Seth once again did my gold pin stripe perfectly and promptly as schedueled by Roman. Long winded? Could go on, but i have exceeded my 25 words. Great team at Thomas!!!!!! Probably will return if still alive in a few years for another Thomas experience.... More

I can only say wonderful things about the staff at Thomas in Cumberland. Everyone went out of their way to make us feel welcome. When we arrived, Amanda met us with a smile and was very knowledgeable on th in Cumberland. Everyone went out of their way to make us feel welcome. When we arrived, Amanda met us with a smile and was very knowledgeable on the vehicles. We did not plan to purchase a new vehicle, but after speaking with Amanda we could purchase a new one for just a little more than the used one. So far, we are extremely satisfied. Also, Chris made everything possible so we could drive home in a new car. It had been awile since we had purchased a new car and Tonya made it painless in financing. I am already telling all of my friends about the staff at Thomas in Cumberland and we will be returning customers! More

Everyone is very friendly and welcoming. The service department is professional, friendly, and quick. There is a comfortable waiting area with a nice selection of drinks and snacks. department is professional, friendly, and quick. There is a comfortable waiting area with a nice selection of drinks and snacks. More

My husband and I dealt with Amanda Roth. She was great. Explained everything clearly. Answered all of our questions. She always called me back when I called with questions. The deal could not have gone a Explained everything clearly. Answered all of our questions. She always called me back when I called with questions. The deal could not have gone any better. She took the time to explain how the bluetooth worked in the car which I love!!! Brett was great also, as well as Chris Capenter. I would definitely recommend Thomas Subaru to my friends. Thank you for everything!! More