Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,745 Reviews of Thomas Cumberland Subaru Hyundai
My wifes mother suggested we check in Cumberland because prices trended on the less expensive side than those in the Baltimore and Annapolis area. This meant that, since I was not there, it would involve do prices trended on the less expensive side than those in the Baltimore and Annapolis area. This meant that, since I was not there, it would involve doing a lot of discussion and dealings over the phone before making a 3 hour drive out to actually see the car. As leery as I was at first, I do not regret working with Amanda or Thomas Hyundai at all. They were professional, efficient, and extremely helpful over the phone. All questions and concerns I had about the car Amanda worked through. At one point I even threw in the towel because what I thought I was looking for wasn't available. Amanda went out of her way to scour the inventory to see that the actual car I was looking for was on its way via transport and would be available later that day. For buying a car from a dealership that was 3 hours away over the phone, Amanda and Thomas Hyundai made it extremely easy and much less nerve racking. When we arrived at the dealership, the owner came out and greeted us, made sure we were comfortable and informed us that Amanda would be with us shortly since she was with a customer. As simple as this sounds, no other dealership that we visited in the Baltimore, Annapolis area did this. Some sales people were nice, others were just sales people. At the Thomas Hyundai, they actually treated us like people instead of sales cattle. More
Tom worked with me most of the day to get the vehicle I truly wanted into the payment plan that I needed. It was a great experience and I plan to return in the future. I felt that my business was greatly a truly wanted into the payment plan that I needed. It was a great experience and I plan to return in the future. I felt that my business was greatly appreciated. I was offered lunch because of the wait with paperwork. I couldn't ask for a better experience. More
WE HAD A REALLY GREAT EXPERIENCE WITH THOMAS. TOM AND EVERYONE ONE ELSE WAS VERY FRIENDLY AND VERY HELPFUL WITH EVERYTHING. WE DID NOT FEEL PRESSURED AT ANY TIME, NOR DID WE FEEL THAT WE COULD NOT ASK AN EVERYONE ONE ELSE WAS VERY FRIENDLY AND VERY HELPFUL WITH EVERYTHING. WE DID NOT FEEL PRESSURED AT ANY TIME, NOR DID WE FEEL THAT WE COULD NOT ASK ANY QUESTIONS AT ALL. EVERYONE KNEW THEIR JOB WELL AND YOU KNEW THRY WERE THERE FOR YOU. WE TOLD THEM WHAT WE COULD AFFORD AND THEY REALLY STUCK TO IT FOR US. I HAVE BEEN TELLING ANYONE THAT WILL LISTEN THAT YOU GUYS ARE THE BEST. OUR DAUGHTER JUST WENT THERE TODAY AND BOUGHT A BRAND NEW SANTA FE FROM TOM AND SHE IS THRILLED TO DEATH. WE HAD BEEN LOOKING ON THE INTERNET FOR A FEW WEEKS BEFORE WE CAME TO THOMAS, BUT ONCE WE STOPPED THERE I TOLD MY HUSBAND THAT I DID NOT WANT TO GO ANYPLACE ELSE. I KNOW THAT I WILL BE BACK WHEN I AM READY FOR ANOTHER VEHICLE. KEEP UP THE GREAT WORK! THANKS FOR THE WONDERFUL SERVICE, BARB AND GILBERT BENNETT More
It has been 16 years since we have shopped for a new or used vehicle.Our intention was not to buy a vehicle right away but we were looking to buy within the next week or two. The experience with the Thomas used vehicle.Our intention was not to buy a vehicle right away but we were looking to buy within the next week or two. The experience with the Thomas dealership and Mr. Spriggs along with the quality, price, and certified warranty of the vehicles at Thomas, were just a few of the reasons we made our purchase. Mr. Roman Spriggs made our experience very pleasant and I would recommend This dealership to anybody. More
Roman has been great from the beginning. I met him in January and had visited Thomas' showroom and couldn't quite find the car that worked for me. On the 29th of May I spotted the Tucson that I own now a January and had visited Thomas' showroom and couldn't quite find the car that worked for me. On the 29th of May I spotted the Tucson that I own now and bought it on Memorial Day. Roman was professional, courteous and helpful in the purchase process. I love the car and have already referred a family member to purchase a vehicle from Roman. I am letting all my friends know that if they are in the market for a car, to see Roman. Roman, thanks again for your great service and help you provided me! I really appreciate the experience I had with Roman and with Thomas. More
Mr. Spriggs was outstanding in dealing with me. He was very patient, answered all my questions, showed me several vehicles, and did computer comparison with another brand I was considering. I found him t very patient, answered all my questions, showed me several vehicles, and did computer comparison with another brand I was considering. I found him to be more personable than the last salesman I dealt with at Thomas, some years ago. He was very knowledgable and most plesant to deal with. I would highly recommend him to family and friends, as well as I would not hesitate to buy another vehicle from him. More
I enjoyed my experience with Thomas Hyundai subaru. I got the car I wanted and at the price I wanted. I only wish we could have worked out the price details before I looked elsewhere for better prices becau the car I wanted and at the price I wanted. I only wish we could have worked out the price details before I looked elsewhere for better prices because I would have saved some gas from not going to other dealerships. I would definitly buy another car from them in the future. More
PERRY WAS VERY HELPFUL IN MY PURCHASE ANSWERED ALL MY QUESRIONS AND WAS FRIENDLY GREAT JOB THIS IS MY THIRD CAR HYUNDAI SANTE FE LOVE THEM THANKS PERRY QUESRIONS AND WAS FRIENDLY GREAT JOB THIS IS MY THIRD CAR HYUNDAI SANTE FE LOVE THEM THANKS PERRY More
We have purchased our last 4 vehicles from Roman. He is always courteous, knowledgable, and a pleasure to deal with. The vehicles have been good quality vehicles and we are very satisfied. I would recommen always courteous, knowledgable, and a pleasure to deal with. The vehicles have been good quality vehicles and we are very satisfied. I would recommend this dealership to others (and I have). My parents recommended the Thomas Dealership to us and we will not buy anywhere else. also Brett made our financing really simple and was a pleasure to deal with.He found us a better loan than our credit union could give us. More
We always have the best experience at Thomas Subaru/Hyundai Dealership in Cumberland, whether it be for service, purchasing a new or used car, or just inquiring. We especially like Amanda Roth. Subaru/Hyundai Dealership in Cumberland, whether it be for service, purchasing a new or used car, or just inquiring. We especially like Amanda Roth. She is the friendliest salesperson we have ever worked with ANYWHERE. We feel she genuinely cares that we are happy. Amanda is extremely knowledgeable and helpful. Amanda gives great advice without pressuring us into something we may regret later. It's not often you can say that going into debt for 7 years is a pleasureable experience, but that is really how we feel. More