Thomas Cumberland Subaru Hyundai

Traded in my Subaru Impreza for a Hyundai Santa Fe I deal with Johnathan Liughrie and I absolutely love him! He takes his time to explain everything and answer all questions. I have recommended him to I deal with Johnathan Liughrie and I absolutely love him! He takes his time to explain everything and answer all questions. I have recommended him to other people. He is just awesome! My dad introduced me to Johnathan in 2010 when I bought my Impreza. Since then our entire family goes to Johnathan! My experience this time was the first without my dad (He passed away 2 years ago). Long story short, he helped me out and took very good care of me! I bought my vehicle on July 5th and they were VERY busy! We were there several hours waiting to finish the sale. Johnathan kept checking in on us and talking to us to help pass the time. My only complaint is that they did not fill up my tank with gas as they always do. I didn’t have the heart to say anything to Johnathan bc we were there at least a hour and a half past closing. I even remembered hm saying they are shining up and filling up my car for me so I know he didn’t know that they forgot. More

My experience was very good. This dealership from my first phone call to delivery of my car has been a great one. The car I was interested in was to be shipped to Thomas Cumberlan This dealership from my first phone call to delivery of my car has been a great one. The car I was interested in was to be shipped to Thomas Cumberland Subaru Hyundai. My sales person Jamie Kline was so helpful in making sure I got this car, he called me often to give me updates as to the delivery date and taking special care to have my WRX looking good when I arrived on June 29th to get it. Jamie worked with us on the pricing and made this happen, he was helpful with all our questions and just in general a really nice guy in which I would recommend to anyone. Thanks Jamie for making my car buying a great experience. Sincerely Cheryl Edgar from Stephens City Va. More

Great Experience! Johnathan Loughrie was the gentleman I worked with. I went in knowing which car I wanted to see/test drive. Johnathan was quick to get me the keys and Johnathan Loughrie was the gentleman I worked with. I went in knowing which car I wanted to see/test drive. Johnathan was quick to get me the keys and told me to take my time looking the vehicle over and taking it for a test drive. He was extremely professional and wasn't pushy or overbearing like some salespeople can be. The dealership was extremely busy that day but multiple stopped to check in with me to make sure I was being taken care of. I was offered drinks and snacks while I waited which was a nice plus since I was there for a little while. Johnathan and the Thomas Cumberland team worked quickly to help me get the financing in order to purchase the vehicle. I traded in my older vehicle and was offered a fair deal. Johnathan also provided me with lots of additional information so I could make the best choice about how much money I wanted to put down on the vehicle in order to get the most ideal monthly payment. There was a small rip in the center console cover. When I brought that to his attention Johnathan worked with Shelly (Gray, I believe) to provide me with a "we owe" and a written promise that they would take care of the repair. I drove off the lot with my number one choice of vehicle that same day and have been in love with it ever since. Thanks for a great buying experience! More

Good customer service They did a amazing job for me. Brought down a vehicle from another store. Jonathan and Amanda keep me updated with everything like when my truck would They did a amazing job for me. Brought down a vehicle from another store. Jonathan and Amanda keep me updated with everything like when my truck would arive and when they were free for me to test drive. Definitely recommend them. More

A million times better than the competition! Before coming out to this dealership, we tried a dealership more local to us. At our local dealership, we dealt with unprofessional and unorganized pe Before coming out to this dealership, we tried a dealership more local to us. At our local dealership, we dealt with unprofessional and unorganized people and it felt like we were constantly trying to be taken advantage of. When we finally turned away from that and reached out to Thomas Cumberland about the vehicle we wanted, we received nothing but polite and courteous help! We received quick email responses to our questions, even when we sent them outside of normal business hours. I had a quick response and a reasonable price within only a day. When we arrived in person, the polite and helpful personalities of those here stood out even more. Even when we got to financing we weren't feeling frustrated or treated unfairly. We have nothing but positive feedback for those who worked with us at Thomas Cumberland. More

bought a new car Jonathan was very patient with all the test driving. He did excellent with my daughters and all their questions. He worked very hard to get me my fi Jonathan was very patient with all the test driving. He did excellent with my daughters and all their questions. He worked very hard to get me my first new car. More

Used GMC Purchase Best dealer in the area hands down. I bought a used vehicle and was treated fairly, professionally, and even when there was a problem they took care o Best dealer in the area hands down. I bought a used vehicle and was treated fairly, professionally, and even when there was a problem they took care of it no questions asked. More

2019 Subaru Impreza This was my first time buying a new car and Jonathan Meadors was so helpful. He was very friendly and helped me get exactly what I wanted. I would hig This was my first time buying a new car and Jonathan Meadors was so helpful. He was very friendly and helped me get exactly what I wanted. I would highly recommend this dealership and Jonathan. More

Thank you Johnathan! I would personally like to thank Johnathan for his time he spent getting us in our brand new 2019 Hyundai Veloster! He had us done and ready to go in I would personally like to thank Johnathan for his time he spent getting us in our brand new 2019 Hyundai Veloster! He had us done and ready to go in no time! It took longer for them to get gas in the car and detail it than it did for the paperwork process! Johnathan was very generous and continually asked if we needed anything to make us comfortable while we waited! I again want to thank Johnathan and the staff at Thomas for the quick and easy sales process! More

Satisfied Customer My recent purchase from Thomas Cumberland was a great experience. I bought a car from there 4 years ago and that experience made me go back. My son an My recent purchase from Thomas Cumberland was a great experience. I bought a car from there 4 years ago and that experience made me go back. My son and his wife purchased 2 vehicles in the last 2 years. Their pre owned and certified vehicles are great prices and hassle free buying. Price is on the vehicle, so it makes it so much easier to decide on the purchase. Another great experience! More