Thomas Cumberland Subaru Hyundai

Well worth the trip! This is our third vehicle purchased from Thomas Cumberland Subaru and as always our experience was flawless. Although we have local Subaru dealers we This is our third vehicle purchased from Thomas Cumberland Subaru and as always our experience was flawless. Although we have local Subaru dealers we drive over an hour to visit Thomas because we know that Jonathan will help us find the perfect car for our family and the customer service at this location can't be beat. Jonathan is very friendly and knowledgable and Shelly was a wizard walking us through financing- she somehow made our mountain of paperwork go by quickly while still explaining everything very thoroughly. A+ experience overall, thank you Thomas Cumberland Subaru! More

Easy transaction Jaison made buying my truck easy. Well every one I dealt with did a great job. Everyone at Thomas made sure my every question was answered and that I Jaison made buying my truck easy. Well every one I dealt with did a great job. Everyone at Thomas made sure my every question was answered and that I was comfortable with the purchase. This was my 3rd purchase from Thomas Cumberland and highly recommend them. I stopped in for a service need and left with my new truck. Right place, right time. More

Jonathan taught me all I needed to know about my new SUV! Jonathan was very informative about my vehicle. He talked me through all the features. He also set up my Apple car play and bluelink for me. He was Jonathan was very informative about my vehicle. He talked me through all the features. He also set up my Apple car play and bluelink for me. He was very knowledgeable and had amazing customer service skills! More

Amazing customer service Everyone at this dealership is so nice and helpful! They actually listen to what you need or want. They make you feel like family when you are there. Everyone at this dealership is so nice and helpful! They actually listen to what you need or want. They make you feel like family when you are there. More

Johnathon Is Great! It is awesome that Thomas can pull cars from their other dealership locations. I was able to find exactly what we needed for our family. Johnathon wen It is awesome that Thomas can pull cars from their other dealership locations. I was able to find exactly what we needed for our family. Johnathon went above and beyond in every way. When the pricing was incorrect, he quickly fixed it. He also got me in for a free rotor service after the 1000 mile warranty had passed. I called him during my Christmas trip to North Carolina about the rotor vibration. Even though I had passed the 1000 mark before getting back to Cumberland , he made it happen. We are happy with our purchase, and our family highly recommends Johnathon. Thanks Thomas Subaru! We'll be back. Amanda Roth(sales manager) was also a great help before we began working with Johnathon. More

Excellent Service I contacted Johnathan Loughrie as soon as I knew I needed a new vehicle. I told him what I wanted in my car and he found just the right vehicle for me I contacted Johnathan Loughrie as soon as I knew I needed a new vehicle. I told him what I wanted in my car and he found just the right vehicle for me. Everything was done efficiently and I was able to bring my new car home the same day. Everyone at Thomas Cumberland Subaru Hyundai were friendly and courteous to me. I would recommend Johnathan to everyone who needed a new vehicle. More

Great experience! The dealership was great to work with. Friendly and knowledgeable staff. Everyone did their best to get me the best possible deal for the car I purch The dealership was great to work with. Friendly and knowledgeable staff. Everyone did their best to get me the best possible deal for the car I purchased. More

Excellent customer service My experience with Thomas Cumberland Subaru Hyundai was excellent! I would highly recommend anyone who is looking for a Subaru or a Hyunadi to look fi My experience with Thomas Cumberland Subaru Hyundai was excellent! I would highly recommend anyone who is looking for a Subaru or a Hyunadi to look first at Thomas Cumberland. James Howard made sure I found what I was looking for and Michelle Folk put in the extra effort in making sure that I was able to have the lowest payment possible and that I was financed through the best bank possible. The overall experience was stress-free and very pleasant. More

Excellent Car Buying Experiance After the most recent snow storm, I came to the realization that my Chevy Cruze was not up to the task... I needed an AWD or 4x4. After considering my After the most recent snow storm, I came to the realization that my Chevy Cruze was not up to the task... I needed an AWD or 4x4. After considering my options I decided on a Subaru Legacy and drove to Thomas Cumberland. Right off the bat I was greeted with a smile and I worked with Jasion Gehauf. Jasion was upfront about everything and very knowledgeable. He went above and beyond the line a duty to put me in a NEW car that fit my budget. After the sale was complete, he stayed with me a good 20 minutes or so going over all the features and apps. I have zero complaints and I HIGHLY recommend Thomas Subaru to anybody searching for a new or used vehicle. More

Pleasant, Strees free, courteous,patient. I was looking for a used Subaru Forester for my daughter. This was going on for at least 4 weeks so I was checking Different car sites for that partic I was looking for a used Subaru Forester for my daughter. This was going on for at least 4 weeks so I was checking Different car sites for that particular vehicle. My daughter wanted a gray Subaru with back up camera and sun roof. I found this particular Subaru on car guru and noticed the vehicle was cometetivley priced at Thomas Cumberland. Even though there is a Subaru dealership in our town, I don’t think they are very serious about selling cars as their prices are much higher than comparable vehicles. For that reason we made an 80 mile trip to Thomas dealership to see the vehicle. Mike Mace helped me to arrange for a test drive. When we got to dealership, Patrick was the one who greeted us and told us about the vehicle. We asked to test drive the vehicle and once done we knew it was the car for my daughter. She was not with us that day so I asked Patrick if they would hold the car until the following weekend and he said yes. The following weekend we went back and my daughter test drove the vehicle and she loved it. Went back, Michelle found us the best rate for a used vehicle. We got to dealership around 1:30 and by 3:30 we were on our way back home. We had a very pleasant experience. Patrick was very helpful so was everyone else that we met. I have told Patrick that if I decide to buy a Subaru for myself, I will go back to Thomas Cumberland. I looked around for the best deal and I found it there. Thanks to everyone at Thomas Cumberland. More