
Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,782 Reviews of Thomas Cumberland Subaru Hyundai
Great Customer Service! The staff at Thomas Hyundai Subaru in Cumberland made buying my first car a breeze! Not only was my purchase an affordable one, but they were able to The staff at Thomas Hyundai Subaru in Cumberland made buying my first car a breeze! Not only was my purchase an affordable one, but they were able to offer financing with my less than perfect credit. Everyone at Thomas was friendly and professional, especially Amanda Roth who went above and beyond. She made sure I understood all of the car's features, and followed up with me the next day. Two thumbs up! More
Wouldnt buy a vehicle anywhere else, they are the greatest ! Dealership is wonderful. Outstanding staff. Always treated great- the service department girls Teresa and Tammy always go above and beyond and I fe Dealership is wonderful. Outstanding staff. Always treated great- the service department girls Teresa and Tammy always go above and beyond and I feel they are an asset to the dealership because after you buy your vehicle they are the "face" of Thomas Hyundai for sure. On this part of the survey below I didn't feel that I had an answer for that because none of it pertains to me as I drop off my vehicle and they bring it back to me so there is never an issues Many customers come into the dealership in the evening for sales and in the morning for service. Would you come in the late-morning or early afternoon if it meant you could get through the service or sales process faster? Yes, my schedule would allow me to come in during off hours. Yes, I would adjust my schedule for a faster process. No, I cannot adjust my schedule. No, I would rather wait for service at a busy time that’s convenient for my schedule. More
Survey Compliant. Dealership is wonderful. The shop with communication and completing jobs on a timely manner is horrible. It would be nice to have a faster Compliant. Dealership is wonderful. The shop with communication and completing jobs on a timely manner is horrible. It would be nice to have a faster pace shop. More
Subaru Forester Great experience. Patrick and Seth were both very knowledgeable and helpful and we felt no pressure to purchase. We would not hesitate to refer other Great experience. Patrick and Seth were both very knowledgeable and helpful and we felt no pressure to purchase. We would not hesitate to refer others. More
2017 Santa Fe Sport We have always had great success dealing with Thomas Hyundai and its outstanding staff. Jonathan Loughrie is the consummate sales professional with We have always had great success dealing with Thomas Hyundai and its outstanding staff. Jonathan Loughrie is the consummate sales professional with his genuine interest in the customer, product knowledge, and attention to detail. The dealership's management with Chris Carpenter's leadership and outreach to his customers is excellent. Shelly Gray and Heather Officer strive to address each customer's needs and provide detailed information to allow customers to make an informed decision, not to mention putting the customer first. Our interaction with any member of Thomas Hyundai Subaru has found them to be solicitous , pleasant, and informative. More
Best buying day i every had a dealership No pressure and every person who helped me was great! Dylan and Brett made buying my Subaru fun they treated me like a person not just a sale. No pressure and every person who helped me was great! Dylan and Brett made buying my Subaru fun they treated me like a person not just a sale. More
outstanding over all very pleased and what a great salesman Jaison Gehauf, This is the second car buying form him. He was very helpful and made the transactio over all very pleased and what a great salesman Jaison Gehauf, This is the second car buying form him. He was very helpful and made the transaction go so smooth. He took the time to help me and my daughter to find the right car for her. Thank you Jaison Definitely will be back in the future More
Tucson 2017 It was great and we love our new car. Patrick was great with us. We did go to Hagerstown because of price but then Patrick made it happen so we could It was great and we love our new car. Patrick was great with us. We did go to Hagerstown because of price but then Patrick made it happen so we could stay local. More
Subaru number 9. Love Subaru. I came in to order a new stereo for my 2015 Crosstrek Just for fun asked about a trade on a new Outback. 4 hours later I drove away in one. This mak I came in to order a new stereo for my 2015 Crosstrek Just for fun asked about a trade on a new Outback. 4 hours later I drove away in one. This makes my 9th subaru since 1984.. My salesman Jonathan Loughrie was great. Everything was taken care of with ease. Thomas Subaru in Cumberland is the best. Both my son's buy bought their last vehicles there also. More
Amazing No hassle, never imagined I would be buying a new car. Just was looking, but couldn't pass up a great deal! Thank Jonathan and Thomas Subaru. No hassle, never imagined I would be buying a new car. Just was looking, but couldn't pass up a great deal! Thank Jonathan and Thomas Subaru. More