Thomas Cumberland Subaru

This is the second Subaru we have bought from Thomas Subaru. Both times we worked with Amanda Roth who is friendly, extremely competent, and very knowledgable about various models and she worked to fin Subaru. Both times we worked with Amanda Roth who is friendly, extremely competent, and very knowledgable about various models and she worked to find us the cars we wanted. This is the first time we have worked with Brett Files. He made filling out all that paperwork a relaxing and pleasant experience. He and Amanda both answered any questions we had completely and we drove away feeling that we had been in good hands. We have had our first car serviced and will have our second by the dealership's Service Deaprtment and the work has always been excellent. I'm not sure who all has done the work but they are good. More

Only negative issue I had was that it took a while to get through the paperwork. Not a bad thing really, since it was caused by the dealership being so busy! Great to see in this economy. My first car buy through the paperwork. Not a bad thing really, since it was caused by the dealership being so busy! Great to see in this economy. My first car buying experience was outstanding, with Perry finding exactly the new car I was looking for and at a great price. This time, 1.5 years later and needing a good used car, I went right back to where I had gotten my new Hyundai. Got exactly what I was looking for, at a great price. Thanks guys! More

Everything was great. When I first got there and was looking at the car, johnathan brought out a plate for me to test drive the car before I even asked. Everyone was asking me if I was the one buying th looking at the car, johnathan brought out a plate for me to test drive the car before I even asked. Everyone was asking me if I was the one buying the STi like I was a rock star or something! The whole team was very friendly and helpful. I have looked at other cars at Thomas before and it has always been the same way. More

Best buying experience ever! Chris carpenter has always went above and beyond to accomodate my buying needs. I have purchased many vehicles from the dealership for my work and that is the reason I wanted went above and beyond to accomodate my buying needs. I have purchased many vehicles from the dealership for my work and that is the reason I wanted to purchase for my private use. Chris knew what car I was interested in and went ahead and dealer traded it in just in case. Smart business sense don't you think. More

I went to Thomas Subaru looking to buy a used car and walked away with a brand new 2011 Subaru Legacy .. Could not ask for better staff .. Roman Spriggs the salesman was professional , friendly and ve walked away with a brand new 2011 Subaru Legacy .. Could not ask for better staff .. Roman Spriggs the salesman was professional , friendly and very helpful . Will definitely buy there again ... More

As to answer the question "Why" I hope this As to answer the question "Why" I hope this answers the question. I am not usually a person to answer surveys , but I think these people are very des As to answer the question "Why" I hope this answers the question. I am not usually a person to answer surveys , but I think these people are very deserving of one. My wife and I have been thinking of and looking at new vehicles for a while do to rising fuel cost and the age of our vehicle. My family has dealt with the Thomas dealerships as long as I can remember. We traded in a Ford 150 on a Hyundai Sonata. I was actually looking at the Elantra. There was only one left and I asked if they would hold it until my wife could see it do to her working hours and the dealerships hours. They said they would and did. She decided on the Sonata do to some features and overall appearance of the vehicle. The truck we traded was equipped with handicapped equipment, the seat and hand controls. The salesman, Roman Spriggs accually stopped at my residence and picked up the original seat with his personal vehicle and returned the handicapped equipment at no cost to me. This was above anything I have ever experienced in previous car buying. He made car buying a joy and made things easy for us with our purchase. As for Brett Files I thought I found the best rate I would get going to my own financial institution, but he found a better rate for us. Hats off to these two men and the Thomas dealership. Would highly reccommend to people looking for a vehicle. More

My husband and I had been "building cars" on the internet for months tried to decide between several models we were interested in. The Saturday that we went to test drive and make our final dec the internet for months tried to decide between several models we were interested in. The Saturday that we went to test drive and make our final decision, we had narrowed the choice down to 3 cars. All three dealerships were within 1/2 mile of each other and we went to Thomas first. Our experience there was exceptional, actually it couldn't have been any better. We left there to go to the other two dealerships and we almost felt guilty, but Amanda encouraged us. She said she wanted us to be completely satisfied with our purchase. On the way there, I told my husband let's only test drive one more car. I liked the Sonata so much that it knocked out my third choice completely. For the money there was no comparison. We purchased a fully loaded Turbo Sonata, the same features in the Turbo Buick Regal we drove, would have been $ 5,000 more dollars, and we both loved the sportier look and handling of the Sonata. All of the staff at Thomas were very personal yet professional when it came time to pick up our newly ordered car. Amanda has also made follow-up phone calls and e-mails. We couldn't be more pleased! More

Johnathan Loughrie was extremely helpful and accommodating. The dealers no haggle policy was preferred over traditional negotiating. The entire transaction was fast and painless. The rest of the accommodating. The dealers no haggle policy was preferred over traditional negotiating. The entire transaction was fast and painless. The rest of the staff was also very helpful and professional. We will definitely utilize Thomas Subaru again in the future. More

Sales person was very helpful and personable. Tom called frequently to keep us updated on when the vehicle we wanted would be available to view. He explained the options and equipment on the Elantra and pai frequently to keep us updated on when the vehicle we wanted would be available to view. He explained the options and equipment on the Elantra and paired our cell phones on the bluetooth option in the vehicle. We will recommend the dealership and the vehicle to our friends. More

I stopped by Thomas Subaru while car shopping for a newer I stopped by Thomas Subaru while car shopping for a newer vehicle. I had already test drove some other makes and models but wanted to check out the I stopped by Thomas Subaru while car shopping for a newer vehicle. I had already test drove some other makes and models but wanted to check out the Forester. That's when I met Perry. He was extremely busy that day but took the time to answer the many questions that I had. I was sold! He helped locate the exact vehicle that I wanted and kept me up to date on the process. I'm very happy with my choice and very happy with the service that I received at Thomas Subaru. I would recommend Perry and the dealership to anyone in the market for a vehicle. More