Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Thomas Cumberland Subaru

Cumberland, MD

Overview
Employees
Reviews
Vehicles
4.8
1,782 Reviews
At Thomas Cumberland Subaru in Cumberland, MD, we treat you like family. Drivers from Keyser, WV, to Frostburg, MD, have an extensive inventory of new Subaru models to choose from. If we don't have what you're looking for at our Subaru dealership, we can order it for you. We also have a wide variety of pre-owned inventory that's held to the highest safety standards. Are you searching for a trusted Subaru dealership in the Cumberland area? We have you covered.
Contact Dealership
View Awards

10325 Mt Savage Rd NW

Cumberland, MD

21502

Directions

By Type

Showing 1,782 reviews

August 06, 2024

We had a great experience! We worked with Tamara and she was excellent and super sweet! We got our dream car! I would highly recommend Thomas Subaru! We would go back again to More

by wdrichards25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Metz
Report | Print
Aug 14, 2024 -

Thomas Cumberland Subaru responded

We're so happy to hear about your wonderful experience! Tamara is a fantastic team member and we appreciate you taking the time to share your positive feedback. Customer satisfaction is our top priority, and we're thrilled you found your dream car with us!

August 06, 2024

We love this dealership! ! This is the fourth Subaru we have bought here and we have always had a great experience. More

by upolesx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Metz
Report | Print
Aug 14, 2024 -

Thomas Cumberland Subaru responded

Thanks for the kind words! We're so glad you've had a great experience with us. We hope to continue serving you for many years to come.

August 02, 2024

Patrick helped me through the process of getting into a vehicle and made it very easy for me! This is my second vehicle he has helped me with from Thomas! I highly recommend him to anyone looking to purcha More

by sam2394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Thomas Cumberland Subaru responded

Thank you for the kind words about Patrick and Thomas Automotive! We're so glad to hear that he was able to help you get into a new vehicle. He's a great asset to our team and we're lucky to have him. We hope you enjoy your new car!

July 31, 2024

This is my 3rd purchase. 2 used and now a new. All of them have been great! Fast easy experience with sales and finance. If you are looking for a vehicle, be sure to check th More

by cjguthrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Johns
Report | Print
Aug 05, 2024 -

Thomas Cumberland Subaru responded

We're absolutely delighted to know you've had such a great experience with us on all three purchases! Your satisfaction is our top priority. Thank you for choosing Thomas Automotive and for taking the time to share your kind words.

July 22, 2024

Patrick Yoder got us in an had us done in no time at,I would recommend the THOMAS AUTOMOTIVE buying experience to everyone,my family and I enjoyed buying a new Subaru,we would go back there and buy again More

by frederickwhite702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru responded

We're ecstatic to hear about your fantastic experience with Patrick Yoder and Thomas Automotive! It's wonderful to know that you and your family enjoyed the process of purchasing your new Subaru. We value your business and hope to see you again in the future!

July 18, 2024

Tamara made this the best car buying experience! Super easy. And the best part, stress free!! We will definitely be using her again to purchase another vehicle! More

by Stephgornall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru responded

Wow, what an amazing review! We're so thrilled to hear that Tamara made your car buying experience stress-free and enjoyable. It's our goal to provide exceptional customer service, and it's fantastic to see that Tamara delivered on that promise. We're also delighted to hear that you'll be returning to Thomas Automotive for your next vehicle purchase. We look forward to serving you again in the future! Thank you for sharing your positive experience. It means a lot to us.

Jul 23, 2024 -

Thomas Cumberland Subaru responded

We're thrilled to hear that Tamara made your car buying experience so positive! Her dedication to providing exceptional customer service is a true asset to our team. We're committed to making the process as smooth and enjoyable as possible, and it's wonderful to know we succeeded in your case. Thank you for choosing Thomas Automotive, and we hope to see you again in the future!

July 18, 2024

Tamara made my car buying experience easy and stress free! She answered any question that I had. Highly recommend her to anyone looking to get into a new vehicle. Made the new car buying experience a br More

by Josh
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru responded

We're thrilled to hear that Tamara made your car buying experience so positive and stress-free! Her dedication to providing exceptional customer service is truly appreciated. We're proud to have Tamara as part of the Thomas Automotive team. Thank you for choosing us and for taking the time to share your kind words. We look forward to serving you and your new vehicle for many years to come!

July 16, 2024

Johnathan was amazing and very welcoming. I appreciated how tentative he was. Thank you Johnathan! More

by treysmama030819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Loughrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru responded

Thank you for your kind words about Johnathan! We're so glad you had a positive experience at Thomas Automotive. Johnathan is a valued member of our team, and we're proud to have him as part of our family. We hope to see you again soon!

July 14, 2024

Nate Hoffman was very helpful and stayed late to get the deal done. I would recommend Nate to friends looking for a Subaru. More

by Susan B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru responded

We're thrilled to hear that Nate Hoffman went above and beyond to assist you with your car buying experience! His dedication to customer satisfaction is truly commendable. We appreciate you taking the time to share your positive feedback. We hope to see you back at Thomas Automotive for your future Subaru needs!

July 11, 2024

I bought 2 vehicles from Thomas Subaru and both times was great . Patrick Yoder is my salesman, He's absolutely great and does his best to do what he can do to help you out and finding a nice reliable vehicl More

by Lindashroyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Thomas Cumberland Subaru responded

We're thrilled to hear that Patrick Yoder was able to assist you in finding two reliable vehicles at a great price! His dedication to customer satisfaction is truly commendable. Thank you for choosing Thomas Subaru and for taking the time to share your positive experience. We appreciate your business and look forward to serving you again in the future!

1
2
3
4
...
179