Started the process through en email with Steve Kriss who was my recommended sales adviser. Was upfront about my trade and they gave me a rough estimate of my trade in sight unseen. Steve came in on his day off on a Saturday to meet with me and take me on a test drive. After the test drive they offered more money than they initially did on the first trade offer. Checked the financing offers and they came in at 3.49 APR, but Dino Tessari took the additional step of contacting the bank directly and got my rate to 3.29. The buying process was fast and painless, the no haggle pricing was excellent and the price they had listed on the sticker was at least a $1000 less than any other dealership was offering on the same model of vehicle. Great to deal with and will most certainly do business with them again! Thank you Thomas Team Honda!