Thompson Toyota

Excellent! Consistent excellent experience every time- very knowledgeable and friendly staff from start to finish. Services needed were explained and completed Consistent excellent experience every time- very knowledgeable and friendly staff from start to finish. Services needed were explained and completed quickly. I highly recommend them! More

Long wait for something I thought was done last spring I was told I my battery failed testing, I was under the assumption that when I purchased the car las spring, it had new tires, brakes and battery. The I was told I my battery failed testing, I was under the assumption that when I purchased the car las spring, it had new tires, brakes and battery. The battery part was not true. Also been having issues with driver side window, since bought the car. I took it back a couple of months later because it completely broke, but Toyota fixed it, I was just disappointed that the window was overlooked when preparing the car for me to purchase. More

Great Service, very nice waiting room Everybody was very nice. Great experience. Heather Snyder was easy to explain my concerns. Thank you. Received a free gift too. The waiting room wa Everybody was very nice. Great experience. Heather Snyder was easy to explain my concerns. Thank you. Received a free gift too. The waiting room was very nice and decorated. More

Fully as expected outstanding service. Service is always excellent and no pressure for additional services. Reasonable wait times are normal. Waiting area is clean and comfortable. Personne Service is always excellent and no pressure for additional services. Reasonable wait times are normal. Waiting area is clean and comfortable. Personnel are knowledgeable, friendly, efficient and effective. More

Service standards I will always choose Thompson Toyota to service my car primarily because of the outstanding service they provide, most notably from Jim Shannon who go I will always choose Thompson Toyota to service my car primarily because of the outstanding service they provide, most notably from Jim Shannon who goes out of his way to make sure my car is properly serviced and in a timely manner, I would highly recommend Jim to any customer. More

Good service You are informed of time being taken for your car to get done on your phone and the monitor in the waiting room. It was new experience! Satisfied! You are informed of time being taken for your car to get done on your phone and the monitor in the waiting room. It was new experience! Satisfied! More

Forgot the wash and vacuum Thompson people were excellent as usual. However, they forgot to vacuum and wash the car. Hopefully it won’t happen the next time we are there Thompson people were excellent as usual. However, they forgot to vacuum and wash the car. Hopefully it won’t happen the next time we are there More

Problem reviewed and corrected promptly Had a check engine light that persisted alll day and couldn’t imagine what was causing it. Left car overnight and they provided a cost free rental unt Had a check engine light that persisted alll day and couldn’t imagine what was causing it. Left car overnight and they provided a cost free rental until my car was corrected. Turned out problem was a self inflicted wound so they reset electronics and gave my car a thorough wash and interior clean and there was no cost to me. How can it possibly be done any better. More

Service Very helpful. Recommend having my car seen at Nissan because of the breaks. Very understanding of applying my credit to all services. Will be recommen Very helpful. Recommend having my car seen at Nissan because of the breaks. Very understanding of applying my credit to all services. Will be recommending Thompson More

Inspection Great service and helpful associates. Everything was smooth and effortless. Clear communication and fast friendly associates at both pick up and dro Great service and helpful associates. Everything was smooth and effortless. Clear communication and fast friendly associates at both pick up and drop off. Vehicle was well looked after. More