Thompson Toyota

Why make an appointment? The people are nice and work was done well. That being said, it seems very disrespectful to make an appointment for Monday and receive a call Thursda The people are nice and work was done well. That being said, it seems very disrespectful to make an appointment for Monday and receive a call Thursday that they just found additional work that needed to be done. Consequently our car was in your shop for 8 days, causing us a lot of inconvenience. Also, the estimate went from $700.00 to $2300.00. More

Service and sales I always wait for my car they always have me out when promised . Not sure who wrote me up but he was very through. Also my salesman must have seen my I always wait for my car they always have me out when promised . Not sure who wrote me up but he was very through. Also my salesman must have seen my name up on the board and came over to make sure I was happy with the car. Dealing with Tom Stewart was the best experience a total class gentleman. He is an assest for Thompson. He made us feel very comfortable and now coming over to service just to see how we are doing unreal . I will be back to buy again just for Tom concern. More

Awesome experience for purchasing a preowned RAV4. Paul, our salesperson was very helpful in making a decision. I had been looking for a preowned or new RAV 4 and this was a gem. Was going to wait till Paul, our salesperson was very helpful in making a decision. I had been looking for a preowned or new RAV 4 and this was a gem. Was going to wait till the 2019's appeared but this was a good choice after looking for over a year. More

Vibration noise Ben took the time to explain what they found and was able to rectify the problem within a day !! So far so good 😀😀 I would I highly recommend Th Ben took the time to explain what they found and was able to rectify the problem within a day !! So far so good 😀😀 I would I highly recommend Thompson ?????????? More

Collision repair I was received by a friendly receptionist. The same great attitude continued with the gentleman I spoke with. He acknowledged receiving paperwork from I was received by a friendly receptionist. The same great attitude continued with the gentleman I spoke with. He acknowledged receiving paperwork from my insurance company and promised to keep me up to date on the progress of my repair. More

Improper time allotment My requested services were not properly considered when appointment was designated as to time needed. A return appointment was then required to be sc My requested services were not properly considered when appointment was designated as to time needed. A return appointment was then required to be scheduled so service could've completed. More

Great, fast service; no appt needed I went in for routine care (10000 mile and oil change). No appointment made. I was in and out in inder 1 1/2 hours. They even washed the car without m I went in for routine care (10000 mile and oil change). No appointment made. I was in and out in inder 1 1/2 hours. They even washed the car without my asking. More

I had a very good experience! Everyone I dealt with was personable and efficient! Will definitely go back! I was kept informed of all services that needed to be done and my bill wa Everyone I dealt with was personable and efficient! Will definitely go back! I was kept informed of all services that needed to be done and my bill was explained to me when I came in to pay for it. More

Professional but with a nice and decent touch The maintenance department has always done an outstanding job for me. I have been coming there for many years and always used Dallas and his team. The The maintenance department has always done an outstanding job for me. I have been coming there for many years and always used Dallas and his team. Their work is always on time, professional, and last. I feel like they have my best interest in mind while they are running a well run operation. More

Good experience Ease in scheduling, clear description of services rendered, a clean vehicle when picked up, it was ready when asked to be, friendly valet brought car Ease in scheduling, clear description of services rendered, a clean vehicle when picked up, it was ready when asked to be, friendly valet brought car to me More