Back

Thompson Toyota

Doylestown, PA

4.5
623 Reviews

122 W Swamp Rd

Doylestown, PA

18901

Directions

By Type

623 Reviews of Thompson Toyota

December 09, 2018

Great Expetience The service people are all so very nice and go out of their way to make sure you are satisfied. The chocolate cookies, cookie, water and juice are a More

by #600Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Dec 20, 2018 -

Thompson Toyota responded

Thank you for giving us a try! We are glad we could exceed your expectations and we look forward to seeing you again.

December 09, 2018

Went to dealership cause lease was up, got a new RAV4. Wish Everyone was friendly and knowledgeable. It was real busy but they tried to get us done as soon as they could. Thank you very much. More

by PEKOVACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in financing, Tim Earles
Dec 20, 2018 -

Thompson Toyota responded

We are glad we could provide you with a timely purchasing process. We hope you are enjoying your new RAV4!

December 09, 2018

In and out in a heartbeat. This is the third time I have been to Thompson for service and they are 100 percent professional every time I have been there. I won't go anywhere els More

by Easyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 20, 2018 -

Thompson Toyota responded

Thank you for your continued business, Joe! We look forward to seeing you again.

December 09, 2018

Beware the upsell Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, i More

by DMBEENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter McGinty, Tim Earles, Ron Copelin, Julian Mitchell, Paul Caltabiano, Nicholas D’Argenio, Dmytro Malychok, Domenick Criscolo, Jeffrey Backenstoss, Mike Fink
Jan 10, 2019 -

Thompson Toyota responded

The fuel injector cleaning is a Toyota recommended service, with a Toyota provided chemical. You are correct in stating this is not in the owners manual. You should have also noticed that aside form antifreeze at 100,000mi several other routine services do not appear at any set interval in the maintenance book as well (Transmission, Power Steering, Brake fluids, throttle cleaning etc.). These services are recommended by our technicians after performing a multi-point inspection. We recommend cleaning the fuel injectors ever 30,000mi to avoid premature failure. We are simply doing our due diligence by providing you with all the details on your vehicle. If you would like to discuss this further please contact Assistant Service Manager, Jaison Preite at 215-345-9460 ext 2123.

December 09, 2018

Excellent The staff was informative, helpful and courteous. The service was completed in a timely manner- exactly as predicted before the job was started. It w More

by GERRI.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 20, 2018 -

Thompson Toyota responded

Thank you for this lovely review! We will share with Jim and the rest of the team.

December 08, 2018

New Prius Service Excellent service team. Only downside was appointment took longer than expected. I anticipated a 20 minute appointment at maximum, but the appointme More

by New Prius Believer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Backenstoss
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the feedback! We will share this with our staff.

December 08, 2018

It was a smooth and pleasant visit. Every person who helped me was acting very professionally. At the reception desk (Heather Snyder?) I I received a couple of very sound recommendations More

by V.V.FEDOROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Snyder
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the feedback!

December 08, 2018

Maintenance When I made the appointment for routine maintenance my time schedule was accommodated. My car was bright and shiny and ready on time. I appreciated More

by Louly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 19, 2018 -

Thompson Toyota responded

We appreciate you trusting us with the service of your vehicle!

December 08, 2018

Toyota Tacoma service I was completely satisfied with the service department and Staff what an excellent experience I would definitely go back again top notch Best re More

by Mark1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shannon , Rachel Salera
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this review, Mark! We look forward to seeing you again soon.

December 08, 2018

Superb customer service from the moment you arrive and hand your keys to the valet to check out-everyone is attentive, courteous, and efficient. I wouldn’t go anywhere else More

by COBLEMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this review! We appreciate your business.

...
26
...