Thompson Toyota

Moving On Up! I only came in for service, however after seeing the great deal Thompson was giving on 2018 Avalons, I couldn't resist. Jim and the rest of the Thomps I only came in for service, however after seeing the great deal Thompson was giving on 2018 Avalons, I couldn't resist. Jim and the rest of the Thompson made the whole process super easy and now I have the car I first had my eye on six years ago! More

Great full for your Help Jim Olge and team, Thank you for taking care of me! My car was totaled by a red light runner. I searched for a week before coming to Thompson Toyota Jim Olge and team, Thank you for taking care of me! My car was totaled by a red light runner. I searched for a week before coming to Thompson Toyota to see what was available. Rather then trying to push me into a new2018 Jim showed me some used Rav 4’s that were perfect. He was not pushy he listened to what I wanted in a car and found me my new car. Very professional and friendly. In fact the entire team made me feel great! More

New 4Runner purchase 2nd purchase from Thompson, Jim, Joe S. And Tom were all great to deal with. All folks I dealt with were friendly and professional. Would recommen 2nd purchase from Thompson, Jim, Joe S. And Tom were all great to deal with. All folks I dealt with were friendly and professional. Would recommend going to Thompson first so. I dealt with others and none were beating or even matching the price. Thanks To Joe,Jim and Tom. More

Excellent .... again! Just purchased a new Corolla IM, and am so happy with the car, the features and the attention to detail during our meetings with Jim Ogle! This is ou Just purchased a new Corolla IM, and am so happy with the car, the features and the attention to detail during our meetings with Jim Ogle! This is our fourth Toyota from Thompson, and the professionalism and personal concern for our needs has always been met. I would highly recommend Jim if you're not quite sure what's best for you ... together, he'll make sure the right fit for you and your family is found. Thankful for this great dealership, thankful for no pressure and an experienced financing team and excited for a new chapter with our little IM. More

Fantastic Purchase Experience Couldn't be happier with my new car purchase experience at Thompson Toyota. Jim was great to work with. No pressure at any point. Helped me find the r Couldn't be happier with my new car purchase experience at Thompson Toyota. Jim was great to work with. No pressure at any point. Helped me find the right car and then the finance team helped me find the right payment. Very positive experience. Thanks. More

Purchase of new 4Runner From my first trip into the showroom, I was impressed with the professional manner in which my salesman - James Ogle - answered my questions and expla From my first trip into the showroom, I was impressed with the professional manner in which my salesman - James Ogle - answered my questions and explained my options. I had previously owned a 4Runner in the '90's, and was very happy with that experience. I have been very pleased with my new one, as well. I can highly recommend Thompson Toyota. More

Flat Out Lie I purchased a bulb for my headlight. Asked the person selling me the bulb if someone could put it in for me. (any other time, and at any other deale I purchased a bulb for my headlight. Asked the person selling me the bulb if someone could put it in for me. (any other time, and at any other dealership, when I have bought a bulb, I didn't even have to ask, they just offered to do it.) His reply, "No, you would have to make an appointment for that." HUH ? To screw in a light bulb ??? Oh, did I mention, on the side of their building, the ENTIRE side of the building, there is a HUGE sign, it says " NEVER AN APPOINTMENT NEEDED" So, poor customer service, and a flat out lie. More

Very poor service. Standard maintenance items were ignored on a previous visit and grew worse and we had the world's worst service advisor. He was rude and insulting. Standard maintenance items were ignored on a previous visit and grew worse and we had the world's worst service advisor. He was rude and insulting. More

Battery covered un warranty. Our car would not start, talked to Dallas he advised to have the car towed in (if we were AAA members which we are). AAA actually got he car started. Our car would not start, talked to Dallas he advised to have the car towed in (if we were AAA members which we are). AAA actually got he car started. I called and Andrew advised me to still bring the car in and have them look at it. It failed to start for a reason he said. So the car spent the night all safe and sound. Next day Dallas informed us that the battery indeed was very weak. But totally covered under warranty. Can't ask for anything more than that. Dallas was great as was everyone else. From the driver who came and got us to the nice people inside who got our paperwork and sped us on our way to the exceptionally nice lad who retrieved our car. No one wants unexpected problems but Thompson made it as painless as possible. Great job. More

Truly exceptional I took my new (gently used) Highlander in for service since I was having trouble with the tailgate sensor. But prior to that, I had put a tear in my h I took my new (gently used) Highlander in for service since I was having trouble with the tailgate sensor. But prior to that, I had put a tear in my headliner. While I was telling the service rep about what was going on with my tailgate I mentioned that I would like someone to look at my headliner to see what they could do about it. Well to my absolute astonishment, when Thompson service found that it could not be repaired, they brought in an outside vendor who replaced the headliner free of charge to me as a "good will gesture." I've been a long time customer based on their treatment of me and their excellent service but to me, this was an incredible "good will gesture" on their part. Thank you, Thompson Organization. I've always had nothing but the best experiences with you but this is far and beyond what I ever expected. More