Thompson Toyota

Purchased a New 2020 Toyata TRD 4Runner Thompson Toyota and particularly sales person Jim Ogle came with high remarks from cousin who previously purchased vehicles here with Jim. I am happy Thompson Toyota and particularly sales person Jim Ogle came with high remarks from cousin who previously purchased vehicles here with Jim. I am happy to say I was very pleased with Jim's service and knowledge on the 4Runners More

I purchased a used 2015 Ford Fusion. Jeff Backenstoss helped me to reach the number I wanted to pay. The entire process was quick and painless. About 3 days after purchase the car battery was dead. The s helped me to reach the number I wanted to pay. The entire process was quick and painless. About 3 days after purchase the car battery was dead. The service department quickly brought out a courtesy car and picked up my vehicle. A new battery was installed within 4 hours. I wish this issue could’ve been avoided but they handled it quickly and professionally. My main issue was and still is, the vehicle came with no floor mats. They said the weren’t a ford dealer but had prior to purchase sent the vehicle to a ford dealership for a recall. After paying over 13k for a vehicle I believe it should come with floor mats. Even more so after having to deal with a dead battery just days after purchase.? More

Great buying experience buying new 2020 4Runner From start to finish we were taken great care of by the sales staff, in particular Jim Ogle. Jim is highly professional and knowledgeable about all a From start to finish we were taken great care of by the sales staff, in particular Jim Ogle. Jim is highly professional and knowledgeable about all aspects of the 4runner we purchased. He is very helpful and explains things clearly. People like Jim are an important reason why we keep coming back to Thompson Toyota. More

Toyota Tundra Rusted frame My 2006 Tundra with 95,000 miles recently failed inspection due to a significantly rusted frame. After doing research I found that many of the Toyota My 2006 Tundra with 95,000 miles recently failed inspection due to a significantly rusted frame. After doing research I found that many of the Toyota vehicles have been involved in a class action suit and recalls about this problem. While 2000-2005 and 2007-2010 were covered for this issue my 2006 was not on the list to be covered. Approximately 5 years previously, surface rust was noticed and treated with rust prevention. Forward to present and Toyota or the dealer will cover the repair despite the fact that they covered thousands of vehicles with the same problem. My favorite car maker has left me disillusioned and stuck with a truck that I expected to have many more years but now is junk. More

Great experience! We will be back. Very helpful and easy to work with on our purchase. Straight-forward explanation and overview of all information related to our car. It was a no-nonse Very helpful and easy to work with on our purchase. Straight-forward explanation and overview of all information related to our car. It was a no-nonsense, friendly and honest approach. We especially appreciated that the car was was held for us until we could get in to drive the vehicle. We also liked the extra assistance in getting the car to us as well as follow up. Everyone at the dealership was positive and helpful; we will return to purchase additional vehicles from this dealership. We are now fans, even if we have to drive 90 mins to get there..... More

Great first experience I was very impressed with how professional and helpful Jim was with helping me fine the right first car. I know if anyone asks me of any good dealersh I was very impressed with how professional and helpful Jim was with helping me fine the right first car. I know if anyone asks me of any good dealerships in the area they will be my go to recommendation. I will be going back and getting my vehicles there from now on. More

No pressure, No hassle. Our old Sienna was recently totaled in an accident, so we'd been looking online and at several area dealerships for a replacement. Jim was helpful, kn Our old Sienna was recently totaled in an accident, so we'd been looking online and at several area dealerships for a replacement. Jim was helpful, knowledgeable and no pressure when it came to helping us purchase our certified pre-owned Sienna. Based on our service at the purchase, I'm confident that we'll have equally great service with scheduled maintenances at Thompson in the future. More

A-Plus for Thompson I had dreaded the new car buying experience until I walked into Thompson Toyota and met Jim Ogle. From the start, Jim's captivating personality made m I had dreaded the new car buying experience until I walked into Thompson Toyota and met Jim Ogle. From the start, Jim's captivating personality made me feel welcome. He understood my needs and did not pressure me to consider options I had no interest in. He answered all of my questions on the spot and through email and phone promptly. I did not buy my first Toyota at Thompson, but I would definitely buy my next one at Thompson. I was very pleased with my buying experience there and would highly recommend it to others. More

Great Service James was very helpful and upfront with us when we came in to buy our new 4Runner. I would high Recommend Thompson Toyota to anyone looking for a new James was very helpful and upfront with us when we came in to buy our new 4Runner. I would high Recommend Thompson Toyota to anyone looking for a new car More

This is the way a new car purchase should be, Thanks Purchased my 2019 Highlander through the Costco program. Jim was extremely knowledgeable about all the features, very helpful, applied all applicable Purchased my 2019 Highlander through the Costco program. Jim was extremely knowledgeable about all the features, very helpful, applied all applicable rebates (thanks Toyota for the Military discount as well) and it was a no hassle transaction. Definitely no surprises and that's the way it should be. Great Service Jim !! More