Thompson Toyota

Very friendly and professional. Did work in a timely manner The service department was very helpful in meeting my needs of an oil change and engine air filter and informing me on how often the air filter needs The service department was very helpful in meeting my needs of an oil change and engine air filter and informing me on how often the air filter needs to be changed. They were polite and curtious to me and very professional. They are very informative. More

A great experience Our sales person Dennis Bridges was a very honest salesperson. A trait that is hard to find these days. He sold my wife a BMW in November and myself a Our sales person Dennis Bridges was a very honest salesperson. A trait that is hard to find these days. He sold my wife a BMW in November and myself a Toyota in December. We came back because of him and his attention to detail. Look forward to many good years with our new cars. More

Vehicle Purchase This is the second vehicle purchase we have made at Thompson Toyota. We had a great buying and service experience with our Highlander, and we had to g This is the second vehicle purchase we have made at Thompson Toyota. We had a great buying and service experience with our Highlander, and we had to go back to Thompson because of this. Our salesman Tim Earles was absolutely a pleasure to deal with during this recent purchase. His knowledge and his ability to make a car buying experience pleasurable means everything to us. I know the service department will also be there when we need them. I would recommend Thompson to anyone who is considering a vehicle purchase. Thanks to the entire team. More

Outstanding Service Experience Craig in Thompson's Service Department has been incredible. He has a great demeanor: calm, factual, pleasant and very sympathetic! He provided my da Craig in Thompson's Service Department has been incredible. He has a great demeanor: calm, factual, pleasant and very sympathetic! He provided my daughter a loaner so she could get to work and informed us of Thompson's 20% discount because of the 200K+ miles on our 2007 RAV. These factors combined to make repairs a logical outcome for us. Craig also gave us diagnostics about what was wrong and the projected longevity of various parts so we could plan for the future. Giving us all our options, we were able to decide what worked for us. Thompson also kept to the timelines promised and returned a car that is cleaner than when they got it! More

Highlander purchase p Ron was great to work with. I worked with Ron prior to my visit and when we arrived, everything was ready just like we talked about. THANKS RON! Ron was great to work with. I worked with Ron prior to my visit and when we arrived, everything was ready just like we talked about. THANKS RON! The waiting for signing the paper work was the only negative. More

Focused service Dealt with the service MGR --Jim McGuigan who was very focused on my list of new car fixes. When he had difficulty addressing one issue, he brought ou Dealt with the service MGR --Jim McGuigan who was very focused on my list of new car fixes. When he had difficulty addressing one issue, he brought out the service tech Phil from the Gold team who went over the problem with me. It turned out I was not setting some of the controls correctly and this fixed my problem. Phill then took the time to review several of the electronics controls and helped me set up my SUV to my liking. Both men were very friendly and helpful. More

service not needed Mileage sticker and maint light indicated service needed but since purchased new tires in Oct was not time for service. Sticker mileage shb adjusted Mileage sticker and maint light indicated service needed but since purchased new tires in Oct was not time for service. Sticker mileage shb adjusted when tires installed. At drop off when I requested oil change (since that is what I thought I needed) the confusion shb cleared at that time. Instead I feel I wasted my time dropping off and picking up my car. Overall Thompson has courteous people, service meets expectations and the loaner car is such a wonderful convenience. More

New Truck Purchase Excellent experience with new truck purchase. Excellent sales person Julian Mitchell. The sales person & all the people we came in contact with during Excellent experience with new truck purchase. Excellent sales person Julian Mitchell. The sales person & all the people we came in contact with during the purchase worked very hard for us. More

Oil change was within the hour and told me what future repai I good service friendly atmosphere good quality work. Always tells me what is needed to keep the car in good shape. Reminds me when my next appointmen I good service friendly atmosphere good quality work. Always tells me what is needed to keep the car in good shape. Reminds me when my next appointment is and gives me a car loaner for long service so I don’t sit and wait More

Great Service Experiences at Thompson Toyota I usually wait for my car while the service is taking place. Pleasant surroundings, updates from the service team and honest feedback on what must be I usually wait for my car while the service is taking place. Pleasant surroundings, updates from the service team and honest feedback on what must be done vs. can wait until next visit and pricing options on certain parts. I never mind driving from Royersford to Doylestown for a great service experience! More