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Thompson Used Cars

Baltimore, MD

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236 Reviews

900 Merritt Boulevard

Baltimore, MD

21222

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236 Reviews of Thompson Used Cars

June 04, 2020

Be Mindful of Zero Percent The term sheet you'll be handed when negotiations start shows discounts which only apply if you are not taking a loan incentive (loan interest rate) p More

by phisherman4304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moiraine Riggs
Jun 19, 2020 -

Thompson Used Cars responded

We run our business to provide straightforward service so it's disappointing to hear about your experience. I apologize if we were at all unclear regarding our prices, but I appreciate you bringing this to my attention. I'm going to pass this feedback along to my team so we discuss appropriate next steps. Thank you for your business and don't hesitate to call with further questions or concerns. Blake Drinkard - 410-282-6300

Jun 19, 2020 -

phisherman4304 responded

And we hope your "sales team" didn't stiff Shawn who we met with at least a month earlier but whose name was not on the contract as the sales person. He was out on a personal matter on the day we purchased our vehicle.

May 20, 2020

Really good experience at this dealership! Buying a new car can be stressful, however, Ben made us very comfortable and was extremely knowledgeable about the CX-5. We are pleased with our purchase! Thank y More

by Pdieter19
Recommend Dealer
Yes
Employees Worked With
Ben Casey
May 21, 2020 -

Thompson Used Cars responded

Thank you for shopping at Thompson Mazda. I am happy to hear that Ben was so accommodating and helped you find the right Mazda CX-5. Safe driving!

May 12, 2020

Excellent Experience Shawn was exceptional and may buying a car a nice experience. I will most certainly recommend him and this dealership to my friends and family. More

by james.barlow
Recommend Dealer
Yes
Employees Worked With
Brian Weir, Shawn Recker
May 12, 2020 -

Thompson Used Cars responded

Hi James, thank you for taking the time to review Thompson Mazda! We're thrilled to hear that Shawn helped you find the perfect vehicle. Congrats & safe travels!

April 29, 2020

Good experience overall. The sales person was helpful and friendly. Easy process and got everything taken care of. Would shop here again in the future. More

by bjjchess1
Recommend Dealer
Yes
Employees Worked With
Moiraine Riggs
Apr 29, 2020 -

Thompson Used Cars responded

Thank you for the 5-star review! We are happy to hear that you had a good experience working with our sales team at Thompson Mazda. We look forward to your next visit!

March 23, 2020

It was a great experience. I was given a great test drive which came with a detailed rundown of all the features(very much appreciated). The sales process was very easy and I was out of there quickly. Also, More

by mpatrick8303
Recommend Dealer
Yes
Employees Worked With
Blake Drinkard, Ben Casey, Heather Cook
Mar 23, 2020 -

Thompson Used Cars responded

Thank you for the 5-star review! We are so pleased to hear that you had a great experience working with our team at Thompson Mazda. If you ever need anything else, don't hesitate to come back and see us again!

March 20, 2020

Outstanding Car Buying experience An overly aggressive Uber driver smashed into my car and I took it to Thompson for Service. Chuck from collision was just amazing! Friendly, honest, More

by A Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake, Mike Reeger, Chuck Quade, Moiraine Riggs, Greg Burnett
Mar 23, 2020 -

Thompson Used Cars responded

Thank you for trusting us with this important purchase! We are very happy to hear that Greg and our team assisted with your trade-in and made this your best car-buying experience yet. All of us at Thompson Mazda truly appreciate your support and can't wait to work with you in the future. Safe driving!

March 13, 2020

Amazing experience, especially compared to several other dealerships that we visited. Min was professional, friendly, and knowledgable. We were pleased with the entire process from start to finish. More

by rrobinson11
Recommend Dealer
Yes
Employees Worked With
Moiraine Riggs
Mar 13, 2020 -

Thompson Used Cars responded

Thank you for this wonderful feedback! We're glad to hear that the Thompson Mazda team took care of you during every step of the process!

March 12, 2020

Shawn was hands down the best salesman we have ever worked with. We thoroughly enjoyed our time at Thompson Mazda for this, their transparent pricing, and honesty. Would highly recommend! More

by Rachel D
Recommend Dealer
Yes
Employees Worked With
Mike Reeger, Shawn Recker
Mar 12, 2020 -

Thompson Used Cars responded

Thank you for the review, Rachel! We are grateful that we got the opportunity to work with you here at Thompson Mazda, and it means a lot to know that Shawn took good care of you. We hope to see you again down the road!

March 03, 2020

This dealership was nothing but helpful for me to purchase my vehicle. They worked as a team and got the job done in the most professional way possible. I will recommend family and friends to purchas More

by KDENFORD
Recommend Dealer
Yes
Employees Worked With
Greg, Blake and Steve , Shawn Recker, Robert Wensel
Mar 03, 2020 -

Thompson Used Cars responded

Professional service is our priority and we are so happy that this came through to you! Thank you very much for trusting us with your purchase. We wish you and your family safe driving!

March 02, 2020

Shawn Recker was very helpful in finding a new vehicle that fit my budget. He went above and beyond to ensure my satisfaction in the car buying process. I’d recommend him for future potential customers. More

by D.GOSSERT24
Recommend Dealer
Yes
Employees Worked With
Shawn Recker
Mar 02, 2020 -

Thompson Used Cars responded

Thank you for writing Thompson Mazda a review! We're so thrilled to hear that Shawn was such a huge help in finding your new vehicle. We hope you are loving your new ride!