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Thornhill Acura

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2 Lifetime Reviews

131 Maccorkle Avenue Southwest, South Charleston, West Virginia 25303 Directions
Sales: (304) 744-0707

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2 Reviews of Thornhill Acura

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November 19, 2014

"Good Service Until There is an Issue"

- Chris Quaranta

Always good customer service until I had an actual issue. They ordered the wrong part for a warranty replacement and now I am paying for something that went bad under warranty & should've been no cost. Service manager hung-up on me for asking reasonable questions. I know there are no other Acura dealers around, but this is your warning.

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Recommend Dealer
No
Employees Worked With
Service Manager
December 06, 2011

"Sim Fryson, is first a man of integrity and he demands..."

- lxux94a

Sim Fryson, is first a man of integrity and he demands the same of his employees. At this dealership everything decision that's made is legally correct, ethically correct and morally correct. With that in mind if you know anyone who may be interested in a new or used car either now or sometime in the future tell them to go to Sim Fryson ask for him personally. Let him know if you choose that you were referred by Bill Scott

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Recommend Dealer
Yes
Employees Worked With
Sim Fryson
1
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