Three-Way Chevrolet Cadillac

Service department was the worse. Had a part ordered but didn't need it after all so asked for a refund. I moved out of state and called them. They never replied back to me. I kept ca Had a part ordered but didn't need it after all so asked for a refund. I moved out of state and called them. They never replied back to me. I kept calling and was told multiple times that someone would get back to me. Finally I went back to town and had to wait almost 2 hours for them to "figure it out" and approve my refund and say they will mail me a check in 2 weeks! Fast to take my money but makes it a hassle to give a refund... More

Billy hooked it up and got my battery replacement done early, kept me updated and was able to get me in a rental. Awesome job! early, kept me updated and was able to get me in a rental. Awesome job! More

Actual car service is good. My biggest issue is the length of time to check in and never knowing if I’m to go to the Cadillac side or the Chevrolet side. Overall good My biggest issue is the length of time to check in and never knowing if I’m to go to the Cadillac side or the Chevrolet side. Overall good More

Very customer oriented & try to please us. Oscar offered help many times & many ways. Good service! Oscar offered help many times & many ways. Good service! More

Came in to purchase a leased Chevy Malibu. Ivan was extremely friendly and helpful. He made the experience easy. 😊 Ivan was extremely friendly and helpful. He made the experience easy. 😊 More

I received excellent and timely service. Ricardo was very attentive to my needs. I appreciate his professionalism. Blake Green Ricardo was very attentive to my needs. I appreciate his professionalism. Blake Green More

The dealership is a good size and clean. Service prices are a little expensive but customer service is good too. Service prices are a little expensive but customer service is good too. More

At this time of visit was good customer service. Appointment was done in a timely matter. Appointment was done in a timely matter. More

They were on time very courteous did my service washed my vehicle and I’m very satisfied vehicle and I’m very satisfied More

5 times I’ve had my 2020 Silverado in for the infocenter, between the technicians, the mechanics and service techs not talking and being unwilling to listen to the customer they still haven’t fixed the probl between the technicians, the mechanics and service techs not talking and being unwilling to listen to the customer they still haven’t fixed the problem. The display they have produced has completely turned me away from Chevrolet (and GM). If they are unwilling to put effort into fixing a problem that’s been exhibited from 3,000 miles on how can I expect them to really want to fix any other electrical issues. More