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Thrifty Car Sales Asheville

Asheville, NC

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51 Reviews

835 Brevard Rd

Asheville, NC

28806

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51 Reviews of Thrifty Car Sales Asheville

March 22, 2011

We had a great experience with this dealership. Jon remembered our name from our first visit, was kind and respectful and let us drive a lot of cars LOL. He really worked with us on the financing and More

by thecummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Westphal
March 16, 2011

I made the mistake in treating this like any other car lot. Having purchased many vehicles in the past and experienced on many occasions the, "Sure we can get that done!" but never came through. This was More

by mzukas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joh
February 23, 2011

I went to this dealership looking to buy a used vehicle to lease. At first all the employees were super friendly, a little over friendly, if you know what I mean. After that whenever I had issues they to More

by Yesmaam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Banks
Mar 09, 2011 -

Thrifty Car Sales Asheville responded

I'm sorry to hear about your experience at my dealership. I would really like to gather some more information about your experience and see if there is a way I can help you. Please let me know when you were here and what we did at the time to try and help you. Thanks

Mar 10, 2011 -

Yesmaam responded

I came in April 3, 2010. I leased the '05 Dodge Durango. The day I purchased the vehicle Steve Banks advised me if there were any issues to bring the car right back and it would be handled no questions ask, well about an hour after I purchased the vehicle Mr. Banks called me from his personal cell phone and ask me if I heard anything wrong with the vehicle when I drove it home I told him no I hadn't heard anything he said well some of the guys here at the dealership said a lady who test drove the vehicle stated she heard something with the brakes and did not purchase the vehicle for that reason, he told me to bring the vehicle back on Monday and he'll have someone check the brakes. Well within 24 hours I realized I could not afford this car and also I did not want a car that already had issues. Also the vehicle died in the middle of the road twice that weekend. So on Monday I came in and advised Mr. Banks of all this, he spoke with Keith (I believe) and that's the first time, but definitely not the last time, I heard 'you have to go through the bank we can't do anything for you' I have spoken to at least 4 people at your dealership and no one was wanting to help, no one. I told the "bank" to pick up the vehicle a month after I purchased the car from you all, they then sold the vehicle for $9,000 and some change, and you all sold me the vehicle for about $20,000 so the bank is now coming after me for the remaining balance. So I am now having to pay over $7,000 to drive around a vehicle for ONE month..not to mention the headache of dealing with these bill collectors calling me at least once every week and also having a bad credit score. All I wanted was a reliable vehicle for my son and I, I tried everything to work with you all to not have the vehicle repossessed and to have a positive business relationship with you but all I kept getting was "we can't help you". It felt to me as if all you guys care about is getting the vehicles off the lot and when you do its someone else's problem from there.

February 07, 2011

My husband and I needed a second car really bad and due to our credit wasn't have any luck with the larger dealerships. Steve at Thrifty was very healpful from the minute we walked in the door. We explain More

by jmbrooks1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syeve Banks
January 25, 2011

I am pleased that i was able to get financed on a vehicle, when other dealers was trying to take advantage of me. However, i was told that my truck would be filled up with gas. My understanding was t More

by baileyca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del Rio, John W
January 12, 2011

Being a same sex couple can be challenging at any given point whenever purchasing a vehicle, coming from a woman's prospective. TRAVIS ROBINSON, at Thrifty Car Sales of Asheville, NC welcomed my wife and More

by cngibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Robinson
December 11, 2010

I chose Thrifty Car Sales because of the name. My past dealings with Thrifty Rental was great however, now I realize there are no connections. I chose to deal with they anyway. My dealer was Steve Banks More

by dtdavidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Banks
Dec 13, 2010 -

Thrifty Car Sales Asheville responded

Let me start off by apologizing. I don't normally let situations get this far. I'm not familiar with your situation and would like the chance to discuss it further with you. I would be very interested in finding out specifically what went wrong and seeing how I might be able to help you. Thanks for your business and I look forward to hearing back from you.

November 30, 2010

We recieved great friendly service. Got us in and out fast. I was recommended by my mom to go back when i needed a newer vehicle. We are very happy with the Van we purchased from Thrifty Auto Sales. We More

by Yolanda Saunooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Farmer
October 31, 2010

We purchased an 05 Ranger from Thrifty in May, and had such a good experience, we came back and traded for an 07 Sorento. We have decided that we will purchase all our vehicles from Thrifty. They have a g More

by ron s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Robinson
June 10, 2010

I was told by a friend that the dealership had a Shelby Mustang. I went by and drove the car with my Salesman Travis. I went to lunch came back and we started trying to get financing started. Unfortunat More

by steph28712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
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