Tim Dahle Nissan Bountiful

DISHONEST & PREDATORY SALES TACTICSWe worked with Jason DISHONEST & PREDATORY SALES TACTICS We worked with Jason (salesman), Cord (finance) and Ryan (manager). They said they had a vehicle that met all of DISHONEST & PREDATORY SALES TACTICS We worked with Jason (salesman), Cord (finance) and Ryan (manager). They said they had a vehicle that met all of our requirements so we rushed down to look at it in the dark. When we got there the truck was a short bed, not a long bed. An “honest mistake.” We looked at it anyway because it met the other requirements. Jason told us that they bought the truck locally “off the street” from a guy who’s wife demanded he sell it. They also told us it was the cleanest, nicest truck on their lot. We asked Jason about accidents and for a CarFax. He brushed it off by saying their mechanics went through it and it was so clean and then changed the subject, didn’t provide the CarFax. We stupidly let it slide. We did the deal and purchased the truck. The next day in the daylight we noticed some damage and things that seemed off about the vehicle so we googled the CarFax. We discovered that it was in 3 accidents (it’s a 2015 vehicle), two of which had moderate damage and one airbag deployment. We also found out they purchased the vehicle at auction. The salesman got us down there on false premise, lied about how they acquired the vehicle, avoided disclosing information about accidents and airbag deployment, played “hide the key” with our vehicle that we were trading in, and were very pushy on purchasing a warranty. We called them out on it the next day. The salesman admitted to lying to us. We asked if they would throw in a warranty to offer some peace of mind and they wouldn’t do anything. We also contacted Utah consumer protections who told us there was pretty much nothing we could do. So, buyer beware! More

Thank you Kasandra in serviceYou were amazingFirst good Thank you Kasandra in service You were amazing First good experience I had at Tim Dahle I would rate you about a 10 Sales about a 3 Manager a 2 Thank you Kasandra in service You were amazing First good experience I had at Tim Dahle I would rate you about a 10 Sales about a 3 Manager a 2 Finance guy a 0 You are amazing Kassandra Read the other reviews I agree with all the other negative reviews but have been happy thus far with the service department Thank you Jeff I would recommend service just not the sales or management More

From sales to service beyond happy with my experience with Nissan Bountiful!! Everyone was willing to help and explain each step I will be a returning costumer for sure! with Nissan Bountiful!! Everyone was willing to help and explain each step I will be a returning costumer for sure! More

I wish I could give 0-stars. This is without a doubt the most dishonest and shady dealership that I have ever done business with! Do not buy here you will be taken advantage off. I wanted to pay cash for most dishonest and shady dealership that I have ever done business with! Do not buy here you will be taken advantage off. I wanted to pay cash for a used car for my daughter but was told the price was $1,800 more than what was advertised unless I financed it through them so they could get a big commission from Capital One. My rate was 7.9% when I could get 2.9% from any number of banks or credit unions as I have an 800+ credit score. They told me to just pay the balance down immediately to almost $0 but not to pay it all off for six-months or they would lose their financing commission. If this is how they treat their financing partners ask yourself how are they treating you? In addition, there was a refurbishment add on to the advertised price of $1,200? So basically, if I want to pay cash for a car it is $3,000 more than the price they advertise it at? Also, they added a number of other fees hoping I would not notice and did so many other shady things that I don't have enough words left in this review to include. If you read this review and still do business with Tim Dahle Nissan Bountiful then I am sorry but you have been warned. Dishonesty at this dealership has been raised to an artform. More

Work was fast and good but in the end im giving them 1 star for being dishonest and not transparent and costing me 3500 bucks. I brought my 08 xterra in for a bad ecu that needed to be replaced. They ord star for being dishonest and not transparent and costing me 3500 bucks. I brought my 08 xterra in for a bad ecu that needed to be replaced. They ordered the part and finished the Xterra a couple days, which was impressive btw. They said nothing about what caused the ecu to short out and when i picked up the car they said this is an oem part and has a warranty under nissan. I paid over 1700$ for the work and i was on my way home. When i got home i plugged my bully dog tuner back in, because of course they needed to unplug it to reprogram the new ecu, and what do you ya know my new ecu starts having the same symptoms as the last one. If they would have mentioned maybe "oh, the ecu is not covered by the warranty if a tuner is installed" or maybe "don't plug that tuner in because that caused the issue", i would have never hooked it back up! So i got it towed in for the second time, they looked at it and he said the ecu was fried, and they traced it back to the bully dog, could they not trace it back the first time!? Or maybe mention that the first time!? I guess not... They want another 1700$ to replace it and the warranty won't cover it. Ya it seems like a very easy, sly, non transparent way to get a bunch a of cash from someone, i feel like they withheld information on purpose and used me. Not to mention that was the first experience i ever had at the service department at any dealer, and for sure i will never go back to a dealer after that. More

Most dishonest dealership ever, they lie about the price then add all these supposed "options" to break even as they put it, say they went over those options, but did not. Go somewhere else to buy a vehicle then add all these supposed "options" to break even as they put it, say they went over those options, but did not. Go somewhere else to buy a vehicle. Buyer BEWARE! More

I went down to look at a $10,000 Jetta instead the Jetta was gone and I ended up looking at a Nissan Altima. My price was around $10,000 the salesman talked me up to about 13,000 and after doing all their was gone and I ended up looking at a Nissan Altima. My price was around $10,000 the salesman talked me up to about 13,000 and after doing all their paperwork on an iPad and unpronounced to me the price ended up being $17,000 which I didn't find out until I heard from my bank a month later. These folks are totally unprofessional dishonest and have no integrity. More

I was met and treated with kindness and expertise. Dixie was very good yuck to take care of my needs and suggest further service that was due shortly. She saved me another trip to the dealership. The wait was very good yuck to take care of my needs and suggest further service that was due shortly. She saved me another trip to the dealership. The wait time was as was explained and the offer to take me home was ext need and I refused it as I had a book to read. The car was finished and delivered to me on time and fully prepared for my continued use. More

same BAD experience as others-they use ipad to hide fees. they suggest things and add them onto the price without you specifically agreeing to them. got charged more than listed due to "getting it ready" f they suggest things and add them onto the price without you specifically agreeing to them. got charged more than listed due to "getting it ready" fee for a vehicle that was under warranty and needed nothing from them. also got scammed on the 'flashing brake light' and a service to disinfect the vehicle that was $1000 and has to be used in a certain time period. we did not expect to be scammed so badly by a "reputable" dealer and i'm very disappointed. don't buy from here--go to somewhere where the price is up-front and doesn't have added fees on it when you walk in the door. pay attention to what you are signing. truck has some kind of weird wobble when going over bumps that wasn't apparent in test drive on smooth pavement, and is likely a design flaw since the truck is new and suspension is not worn out More

Service on my Pathfinder was an awesome and easy experience at Tim Dahle Nissan. The service team was so helpful and made the whole process seamless and painless. No regrets about choosing to bring experience at Tim Dahle Nissan. The service team was so helpful and made the whole process seamless and painless. No regrets about choosing to bring my vehicle to this dealership! More