Tim Lally Chevrolet - Service Center

Was pleased that they happily kept the car for 10 as it wasn’t ready till the day before we left on vacation. Picked it up, charged up when we got back. A wash would have been extra nice, but could live wi wasn’t ready till the day before we left on vacation. Picked it up, charged up when we got back. A wash would have been extra nice, but could live without. More

Always outstanding service! Matt did a great job along with the mechanics. Always bring my Equinox here because I trust them. Matt did a great job along with the mechanics. Always bring my Equinox here because I trust them. More

Fast, professional, prompt, thorough friendly services. Couldn't not have asked for better services, appreciate the staff at this location. Couldn't not have asked for better services, appreciate the staff at this location. More

Great fast service, professional and fair will for sure come back soon. Technician is the best I’ve ever had come back soon. Technician is the best I’ve ever had More

I received outstanding service from sales woman Brenda Milliner. She was Patience, Kind, Knowledgeable Caring. Milliner. She was Patience, Kind, Knowledgeable Caring. More

The service department did an excellent job with the oil change and tire rotation for my new Equinox. It was very efficient. change and tire rotation for my new Equinox. It was very efficient. More

Service was xxxx poor just to a key made. Bill was very disrepectful a person's time PEACE Bill was very disrepectful a person's time PEACE More

Service Advisor Matthew checked my vehicle in. We reviewed the services I listed in my appointment (Oil Change & Tire Rotation), and added Cooling System Flush & Refill and Replace Battery, as bo We reviewed the services I listed in my appointment (Oil Change & Tire Rotation), and added Cooling System Flush & Refill and Replace Battery, as both were original on my 2019 Impala. All services were completed within the 2 hours Matthew estimated. The waiting area was comfortable, complimentary hot beverages nice, and mens room spotless. More

Without providing a long drawn out story, bottom line is don’t take your vehicle here. They’ll tell you something is wrong with your vehicle and then suggest that you buy another vehicle. I took my vehicle don’t take your vehicle here. They’ll tell you something is wrong with your vehicle and then suggest that you buy another vehicle. I took my vehicle to another Chevrolet dealer and they told me something completely different from what Tim Lally told me. I got my vehicle serviced at another location and it’s been fine since. My vehicle was at Tim Lally for two months and not once did they provide an explanation on why they did nothing to my vehicle. I will NEVER take my vehicle back there ever again. I now understand why my warranty company gave them such an issue when they stated what they thought the issue was. My warranty company has never given the other dealership any problems when it came to covering repairs. Tim Lally is not a trusted dealership. More

I have been trying to get my car fix for over a year. Each time i call they never get back to me on the status of the part they need to fix my 2022 Malibu brought brand new with 3 miles on it. When the s Each time i call they never get back to me on the status of the part they need to fix my 2022 Malibu brought brand new with 3 miles on it. When the sum heat my car up my radio loses its mind. it turns the volume all the way up and i have no control over it. When this happens the screen will black out also. I have tried to get this problem resolved for over an year. This issue is under warrenty and service (JIM Lamtman) refuse to call back or answer my email. I am still waiting on the owner Brock Lally to call me back. My service has been absolutley horrible and i would not recommend anyone to go here. Now i have to get a lawyer involved to get my car fixed. More