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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,301 Reviews
Call Service Center (951) 397-2293

1,301 Reviews of Tim Moran Hyundai - Service Center

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August 14, 2024

The price for an oil change and tire rotation was $40 higher than a local tire shop. They wanted me to leave the car for a day to diagnose two other small issues. I won't be back. More

by schuetz.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Daniel Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Tim Moran Hyundai responded

Jim, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Danny Meraz General Manager DMeraz@goschmail.com

August 14, 2024

The customer service provided was very transparent and agreeable. They made it easy to understand what needed to be done and what was recommended. The complimentary car wash was appreciated. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Tim Moran Hyundai responded

Chris, Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

August 14, 2024

Rick is the go to guy at service! Always happy to help. Takes great cake of me and my car. Super friendly. More

by themagiccookie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Aceavedo 5*
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Aug 15, 2024 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Tim Moran Hyundai. Rick and our team appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

August 14, 2024

The customer service that I received was top tier! I am completely satisfied by the work that was done on my vehicle! More

by laron585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

August 13, 2024

Came in Saturday to the hyundai parts department. Had the pleasure of talking to Greg and Alex. They were able to assist on getting me new floors mats. Will come back to see you guys. More

by fikow46647
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Carrillo.
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Aug 14, 2024 -

Tim Moran Hyundai responded

Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

August 06, 2024

Always a pleasant experience , I would recommend to all my friends and family.thanks for taking care of my car More

by kekebirdmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

August 06, 2024

Fast to help customers out. They said that my car was going to take two hours but it was done in in an hour and half which was very efficient More

by bguamuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

August 05, 2024

Work done in a timely manner. Part was ordered. I had to call to find out if part was in and also when it was painted. Was never notified. More

by buddy999999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Tim Moran Hyundai responded

Buddy, Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad Jose and our team were able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

August 05, 2024

Carlos is great but the new owner up the prizes alot and I'm going to have to find somewhere else to get my car serviced, Good luck keeping their customers More

by angelicadiaz7826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Tim Moran Hyundai responded

Thank you for providing this feedback, Angelica, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Danny Meraz General Manager DMeraz@goschmail.com

July 31, 2024

Fast, friendly service. Was helped right away and had my vehicle back on time. Great Job!! More

by mike.cosmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Tim Moran Hyundai responded

Thank you, Mike, for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

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