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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,321 Reviews

1,321 Reviews of Tim Moran Hyundai - Service Center

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July 15, 2025

I visited my local Tim moran Hyundai parts dept and got great service. I will definitely be back for all of my future parts needs. More

by Jgormady83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

July 14, 2025

It always is easy to make an appointment that will fit your schedule. Friendly and helpful staff. Fast service. More

by gds8333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster
Jul 15, 2025 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

July 13, 2025

Very impressed with the ease of making an appointment, the availability for appointments, quick and friendly service, and cost. More

by violeta.mora2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

July 09, 2025

I was traveling from Arizona to Oceanside, California and had to have my radiator replaced Saturday, June 28, 2025. I was told my vehicle would be ready Tuesday, July 1, 2025 around lunch time. This was to More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric DeAzevedo
Jul 12, 2025 -

Tim Moran Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Danny Meraz General Manager DMeraz@goschmail.com

July 04, 2025

The wait is always to long and there are no courtesy shuttles or anything like that! The service team didn’t appear to rotate my tires and every time I address a concern they just say it’s fine and they More

by cernaj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Danny Meraz General Manager DMeraz@goschmail.com

June 26, 2025

The fact that the chairs in the lobby are braking down and service is long each time I get service I have to set aside at least 3 to 4 hours just for oil change and tire rotation. More

by Westly Singletary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Tim Moran Hyundai responded

Westly, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Guy Foster Service Manager GFoster@Goschmail.com

June 25, 2025

I always receive Top Notch Service on my cars. The service rep Anthony Coutler, always greets me with a smile and a handshake! I’ve been bringing my cars here for service for over two decades and More

by skipr99891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster, Carlos Hernandez
Jun 25, 2025 -

Tim Moran Hyundai responded

It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim Moran Hyundai! Guy Foster Service Manager GFoster@Goschmail.com

June 25, 2025

We are a happy Hyundai Family however last time my daughter took her 2024 Santa Cruz they did not put oil in her truck like stated. No attention or details were given as to why this wasn't done. I was More

by irma.chargers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Guy Foster Service Manager GFoster@Goschmail.com

June 21, 2025

I made an appointment for an oil change and if I hadn’t asked they wouldn’t have noticed that my vehicle was even waiting even though I checked in and sign the paperwork. I had an appointment after and was More

by kadee.shott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Jun 24, 2025 -

Tim Moran Hyundai responded

Kadee, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Danny Meraz General Manager DMeraz@goschmail.com

June 17, 2025

Great service team. Most of the time Anthony is there when I go in for my appointments. He is always courteous and helpful. More

by Dmahealani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Hernandez
Jun 17, 2025 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com