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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,321 Reviews

1,321 Reviews of Tim Moran Hyundai - Service Center

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February 16, 2024

Gave one price for fixing items in my car and then changed the price. Unprofessional More

by lisaibison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Deazevedo
Feb 19, 2024 -

Tim Moran Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Patrick Gosch General Manager pgosch@goschmail.com

February 15, 2024

I’m very pleased with the whole experience. This is my shop from now on. More

by mytreskids@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. Anthony and our team appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

February 12, 2024

Everyone in the service dept was awesome. JD was super helpful every step of the way, keeping me in the loop of where my car was and explaining everything. Great job! More

by christensen_pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Tim Moran Hyundai responded

Pete, Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

February 12, 2024

I thought I had made arrangements with the dealership to get four new tires put onto my car. At the time of service I was informed the tires weren’t there and I would have to come back for another visit to More

by markt.otto4795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Tim Moran Hyundai responded

Mark, Thanks for sharing about your experience with Gosch Hyundai. Anthony and our team appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

February 10, 2024

We needed batteries for two key fobs for our Tucson. We walked into Hyundai Parts and Heather, Parts Specialists immediately greeted us. She knew exactly what we needed, opened up both fobs and replaced More

by chrisgetty40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2024 -

Tim Moran Hyundai responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

February 09, 2024

Great service and teamwork by crew for needed services on vehicle during busy rainy days so thank you! More

by Stephen B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster, Carlos Hernandez
Feb 11, 2024 -

Tim Moran Hyundai responded

Thank you, Stephen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

February 09, 2024

Gosch Hyundai is amazing. From sales to service, they are great. They go above and beyond other dealers. More

by jenmikolajczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Owens
Feb 11, 2024 -

Tim Moran Hyundai responded

Thank you so much for your kind words, Jen, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

February 07, 2024

Always does a great and efficient job with my car when I bring it in. More

by edmurphy812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

February 05, 2024

great customer service , staff are courteous, attends to my car needs promptly , complimentary coffee and water are available More

by agagasana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

February 05, 2024

Got me in when I was there and I was just happy to be acknowledged as a good customer. I will be calling you soon to get my future maintenance done. More

by victptsguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Feb 05, 2024 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad Carlos and our team were able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

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