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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,321 Reviews
Call Service Center (951) 397-2293

1,321 Reviews of Tim Moran Hyundai - Service Center

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November 28, 2023

You take to long to evaluate the problem was 3-5 days just to diagnose. Employees ver pleasant that not a problem just the wait is ridiculous More

by llb8020
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster, Carlos Hernandez
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Nov 28, 2023 -

Tim Moran Hyundai responded

Thank you for coming to the Gosch Auto Group. I am sorry to hear that you are experiencing issues with your vehicle. We understand that time is of the essence and valuable. We are working our very best to accommodate every customer in a timely manner. Unfortunately, we are currently busy in the shop during the holiday season. If you have any questions feel free to contact me. Thank you Guy Foster Service manager 951-492-4425

November 25, 2023

Great service from Gosch Hyundai, if I need service I just call get an appointment and I know they will get my car fixed and out in a timely manner. More

by Stinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince C., finance department , Guy Foster, Luis Zarco
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Nov 26, 2023 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

November 24, 2023

I’ve done business with many different auto dealers through the years and Gosch Hyundai is the best. Just had my new car in for service and everything was excellent. More

by john.pingel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Tim Moran Hyundai responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

November 23, 2023

Excellent service. I was out on time and able to make my doct appt that day More

by jerilpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

November 22, 2023

The service advisors at Gosch Hyundai are super knowledgeable and always provide fast and friendly service. More

by saras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

November 21, 2023

Came in for a parts exchange and Gregg was able to help me out with quick with great service. More

by Luisdelacruz7590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Burcroff
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Nov 21, 2023 -

Tim Moran Hyundai responded

Luis, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

November 21, 2023

Anthony was so nice and helpful and curious, I thanked him for all he did. More

by myartiemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colter
Report | Print
Nov 21, 2023 -

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. Anthony and our team appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

November 17, 2023

Waited too long for my car to be ready while it was in the parking lot More

by juangarcia5026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
Report | Print
Nov 22, 2023 -

Tim Moran Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Patrick Gosch General Manager pgosch@goschmail.com

November 17, 2023

Excellent customer service -took care of what I came for to upgdate the required recall from Hyundai Motor Company. More

by joselinmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Report | Print
Nov 19, 2023 -

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

November 16, 2023

Well trained, customer oriented and personable. Able to get things done quickly.Good Lord, I am a couple of words short. More

by Dfcopeland.59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

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