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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,278 Reviews
Call Service Center (951) 397-2293

1,278 Reviews of Tim Moran Hyundai - Service Center

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September 01, 2023

They sold me a car that was not inspected told me if I had any problems before 90 days to bring back when I took the car back in a week they said there was nothing they can do More

by rebeccasloan8377
Recommend Dealer
No
Employees Worked With
Ricky Aguilar
Report | Print
Sep 07, 2023 -

Tim Moran Hyundai responded

Rebecca, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Patrick Gosch General Manager pgosch@goschmail.com

September 01, 2023

Great service as always and with the best techs in the business. I will definitely recommend More

by Azamacona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2023 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

September 01, 2023

Ok will be back in the future for service on my 2017 Hyundai , I’ll Rather have a different person to help me More

by sdevonna27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2023 -

Tim Moran Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Gosh Hyundai is a Average Hyundai dealership but this one is on the smaller side. More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

Hello Huff! We appreciate your input. While we may not have the largest showroom, our focus is on delivering quality vehicles and exceptional customer service. We believe in creating a more intimate and customer-centric experience. If there's anything more you'd like to see or any specific way we can improve, please let us know. Best regards, Patrick Gosch Gosch Hyundai

August 30, 2023

The estimate was too high and I had to look elsewhere for service. Anthony was very nice, More

by tax.tvl
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Greg in parts was very helpful and informative when i went in. will be returning! More

by dan
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Tim Moran Hyundai responded

Thank you so much, Dan, for your excellent review! We are so glad that Greg had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Greg in hyundai parts is awesome! always helpful when i need parts for my elantra More

by dan
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

greg in parts is very helpful! thank you for the assistance and always being a joy to be around More

by sandy
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

Thanks, Sandy, for sharing your thoughts about your experience with Greg here at Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Thanks jose for your help and getting me the correct part the first time. I will return again. More

by Roque2400
Recommend Dealer
Yes
Employees Worked With
Greg Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Burcroff
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Aug 30, 2023 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Jose in parts was great! ! Jose was able to get my part quickly so I could make it to work on time. Thank you again. More

by Heather F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Tim Moran Hyundai responded

Heather, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jose and our team, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

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