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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,279 Reviews

1,279 Reviews of Tim Moran Hyundai - Service Center

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July 10, 2023

After seven years as a customer, I am still 100% satisfied with my service at Gosch Hyundai. More

by mmccoysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

July 10, 2023

Thank you for taking care of our problem the service was very good. Lionel and Rosaelena MacDonald More

by lmac637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

July 08, 2023

Very pleasant and car was done in the time that he gave me. Took the time to see if any recalls were needed and performed those recalls More

by bstauffer3644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

July 07, 2023

The wait time to have a single key programmed was 2 hours. The wait for an appt is always 2 weeks +. Just in general I don't like this dealership. The advisors are great but the process is terrible. More

by sthomasmadrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Patrick Gosch General Manager pgosch@goschmail.com

July 03, 2023

Great service done in a timely manner. The service staff are friendly and helpful. I would highly recommend them. More

by gds8333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Tim Moran Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

July 03, 2023

Everyone was nice and the service was quick and simple. No complaints everything was straightforward. More

by alexhdez98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Tim Moran Hyundai responded

Alex, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

July 01, 2023

Service was Awesome, Team was Vert Knowledgeable. All questions were answered. Would definitely recommend friends and or family More

by jerry.robinson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Tim Moran Hyundai responded

Jerry, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

June 30, 2023

Brought my car in for an oil change. My service advisor Carlos was friendly and got my car back to me quickly. The technician noticed I needed a few filters replaced and made sure to not More

by hstitzel1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

June 30, 2023

Brought my car in for an oil change with Anthony. He had my car back to me fast and washed. Thank you More

by hstitzel1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Tim Moran Hyundai responded

Thanks for sharing your experience with Gosch Hyundai. Anthony and our team appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

June 29, 2023

I went in told the person behind the counter, I needed my breaks checked out my big issues to me seemed like they was making some noise. They came back when my car was done the person told me my breaks was g More

by johnwk105
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jose Daniel Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Tim Moran Hyundai responded

Thank you for providing this feedback, John, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Patrick Gosch General Manager pgosch@goschmail.com

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