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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,321 Reviews
Call Service Center (951) 397-2293

1,321 Reviews of Tim Moran Hyundai - Service Center

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August 30, 2023

Jose in parts was great! ! Jose was able to get my part quickly so I could make it to work on time. Thank you again. More

by Heather F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Tim Moran Hyundai responded

Heather, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jose and our team, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Gosh Hyundai is a Average Hyundai dealership but this one is on the smaller side. More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
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Aug 30, 2023 -

Tim Moran Hyundai responded

Hello Huff! We appreciate your input. While we may not have the largest showroom, our focus is on delivering quality vehicles and exceptional customer service. We believe in creating a more intimate and customer-centric experience. If there's anything more you'd like to see or any specific way we can improve, please let us know. Best regards, Patrick Gosch Gosch Hyundai

August 30, 2023

The estimate was too high and I had to look elsewhere for service. Anthony was very nice, More

by tax.tvl
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kory Foster Service Manager kfoster@goschmail.com

August 30, 2023

Service is quick, dealership is clean (including waiting area) and everyone is very friendly. Highly recommend. More

by lisalod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

August 28, 2023

Anthony is the bees knees. The bomb dot com if you will. Awesome sauce my dude More

by 12abcordero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster, Carlos Hernandez
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Aug 29, 2023 -

Tim Moran Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

August 28, 2023

Guy Foster and Anthony Coulter, thank you for your timely service and response. Have a nice day! More

by 4JOEANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster
Report | Print
Aug 28, 2023 -

Tim Moran Hyundai responded

Mr. Anderson, we apologize for the miscommunication and I will be reaching out shortly to resolve the error. Guy Foster Service Manager gfoster@goschmail.com

August 26, 2023

Anthony was great he pointed out the Rodent dropping in my engine bay and what to apply More

by harold_par
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

August 26, 2023

Goesch Hyundai staff were very proficient, personable, and professional. I would definitely recommend them to others. More

by wee87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster, Carlos Hernandez
Report | Print
Aug 27, 2023 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

August 23, 2023

Fast, efficient and cheap oil change service! I also LOVE that their carwash ALWAYS works unlike *cough* Hemet Jeep Chrysler* and they also don't take all day. Will continue to use them for my re More

by karinamarquezrobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Tim Moran Hyundai responded

Thank you so much for your excellent review, Karina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

August 21, 2023

They replaced my engine and I have had nothing but engine lights going off since. Instead of giving me a loaner car while they fix my recalled issues I am forced to front the money and appeal to “corporate” More

by ncoutee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Foster
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Aug 22, 2023 -

ncoutee55 responded

I was told I could not receive a loaner vehicle, not that there weren’t any available. It’s another issue with an engine your service department just replaced. I was told that again when I personally came in last Thursday to inquire about a refund. I asked what they COULD DO for me and they told me “nothing”. I literally left in tears. I was given no help or options. When I said I would contact some higher up I was told “go ahead”. The most unprofessional and rude comment from someone who is supposed to be helpful. Thank you for your response, however, you still are not giving me any help with getting any of my money back.

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