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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,279 Reviews

1,279 Reviews of Tim Moran Hyundai - Service Center

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April 12, 2023

Shout out to Joey and I believe Greg in Parts Awesome People!!!! Great Friendly Service!!!! More

by annesimpkins54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Quilan
Apr 13, 2023 -

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

April 12, 2023

They have done a good job with my car. It was ready on time. Carlos was great. More

by jimandnicki1990
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

April 11, 2023

A simple oil change took way too long. My rep gave me a discount because of the wait. More

by joanshedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Tim Moran Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Patrick Gosch General Manager pgosch@goschmail.com

April 10, 2023

The lady who picks up for service center asked me what recalls I had on my car. I was confused I told her the Temecula dealership told me I had two. She argued with me saying they were not recalls. I woun More

by jamielovato1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Tim Moran Hyundai responded

Thank you for your review, Jamie. We strive to make sure that all of our customers leave happy, and we're sorry to hear that we fell short in some areas. We will be sure to share your comments with the team, and please don't hesitate to reach out if you'd like to discuss this matter further. We appreciate your business and hope to see you again here at Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

April 10, 2023

The service associate was very helpful The service center can be difficult to locate the entrance But the people are very helpful More

by jreynoldshemet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Tim Moran Hyundai responded

Thank you for choosing Gosch Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

April 05, 2023

Clean, pleasant. The service person was friendly and respectively. He knew his business, and did not keep me waiting. My car was clean, everything in place, wh More

by shanraye55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

April 03, 2023

Was able to get my car looked at immediately rather than waiting over the weekend for help. More

by edmurphy812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Tim Moran Hyundai responded

Thank you, Ed, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

April 01, 2023

Good service and friendly would recommend Gosch to friends. I had a AC issue with a 2006 Elantra and the service department couldn’t solve the problem was disappointed they didn’t go the extra mile. More

by richkat911
Recommend Dealer
Yes
Employees Worked With
Austin Ireland, Luis Zarco
Apr 01, 2023 -

Tim Moran Hyundai responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Ricky Aguilar General Sales Manager raguilar@goschmail.com

April 01, 2023

The service guys at Gosch Hyundai are awesome! !!! I have never had a bad experience here with ANY of the techs Ive come in contact with. They go above and beyond!! More

by Imtheblinglady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

Apr 01, 2023 -

Imtheblinglady responded

Guy, you trained your team well. You were my favorite Service Tech back in the day!!

March 31, 2023

Gosch Hyundai parts is extremely helpful whenever I come in for parts, greg helps me out every time More

by Brian.v.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Burcroff, Ricky Rios
Apr 01, 2023 -

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

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